We make delivering great guest experiences easier at every step of the guest lifecycle.
You can automate changes to rates, restrictions, and reservations in real-time on some of the world’s leading travel sites and reservation systems.
Make your walk-in, email and phone reservations faster with a complete view of guest information and rates at your fingertips.
Engage your guests with beautifully designed, automated reservation communications through Guestfolio.
Use our guest service features to up-sell guests upon arrival, and make your rooms and amenities more profitable.
Record guest preferences using our notes feature to personalize your guest's stay.
Manage multiple tasks from a single window (such as routing, guest services, and travel agent info) to streamline your check-in procedures.
Security is a founding pillar of our technology that ensures your guest information is protected.Learn more about RoomKeyPMS PCI Compliance
A CRM to collect and manage guest information
Use our CRM features to collect and manage key information about your guests, including custom data.
Visually represent your room inventory. Easily view room availability, move guests around or make changes to reservations.
Easily track and log maintenance tasks and take rooms out-of-order.
Use detailed permission settings to ensure accountability in your hotel. Activity logs enable you to audit and investigate unauthorized changes.
Make customer billing easier by managing folio details in real-time. Track credit limits and easily post reversals, adjustments, and payments.
Easily manage negotiated rates to ensure efficient routing for reservations, check-ins and accounts receivable.
Manage groups and rooming lists. Ensure groups can receive personalized rates on our booking engine.
Seamlessly complete the guest stay, using our departure process to ensure the account is closed out correctly.
Obtain guest feedback and encourage social sharing with Guestfolio or another reputation management system .
Send automated emails that target guests only if they don’t have a future reservation.
Build and monitor your newsletter campaigns.
Our friendly team of former hoteliers, based here in North America, provide superior customer service with a 92% satisfaction rating.
By continuing to browse or by clicking “Accept All Cookies,” you agree to the storing of first- and third-party cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.