About RoomKeyPMS

Local experts, the best support

Our Team: Local Experts

We love hearing from our hoteliers about their experience with RoomKeyPMS. Our teams work tirelessly to incorporate ideas and feedback to solve your everyday operational challenges. We are on a mission to continuously build the best property management system that meets the needs of both your hotel and your guests.

 

We recently completed our first 2-day Co-Design Summit where we gathered feedback and insights from a core group of our hotel partners to ideate and co-design our product roadmap, ensuring we design our products to not only meet the needs of hoteliers today but also tomorrow.

Learn More About RoomkeyPMS

RoomKeyPMS Management

Tim Major | RoomKeyPMS

Tim Major

CEO
Tim Major
CEO

Tim joined the company after his pioneering web application and design company Veratta was acquired by RoomKeyPMS. Starting off building and selling computers in high school, Tim acquired his BBA from Simon Fraser University then spending over 15 years leading developing applications with clientele ranging from the British Columbia Government to Intrawest. Although Tim’s passion lies in the challenge of invention and systems, he can also be found hunting down the best barbecue or traveling abroad with his family.

Giovanni Susin | RoomKeyPMS

Giovanni Susin

Chief Financial Officer
Giovanni Susin
Chief Financial Officer

Holding a BBA from Simon Fraser University and over 20 years experience as a chartered professional accountant, the search for new challenges has brought Gio and his exceptional perspective on analytics to RoomKeyPMS from telecom and resource management. Finding inspiration in the top coaches in sports, his passion is directing people into positions of success, customer and co-worker alike. The single biggest things in Gio’s life are family and of course the LA Lakers.

Rod Kawamoto | RoomKeyPMS

Rod Kawamoto

Vice President, Operations
Rod Kawamoto
Vice President, Operations

Born and raised in Vancouver, Rod channels an obsession with doing right by the customer into an organic experience that lets them know they are the most important thing in RoomKeyPMS’ world. Cultivating 10 years of training and support management through Rogers and Sears, Rod has built an experienced team of former hotel staff, and promises that one day you will find him at the Wayne Gretzky Fantasy Camp.

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