Manage all aspects of your guests mobile experience.

Busy guests or those who wish to be physically distanced can take advantage of this pre-arrival check-in to complete their registration details in advance of arriving at the hotel.

Contact Us for A Demo

Upsell at Pre-Arrival

Realize incremental revenue at check-in

  • Set incremental upselling amounts and margin based on room type
  • Publish upselling descriptions, titles, and images to ensure a high degree of conversion based on the upsell
  • Control the number of upgrades displayed to not “overwhelm” the guest
  • Exclude upsells from guests based on client types, market segments and/or rate plans

Digital Keys

Powered by Flexipass

  • Compatible with BLE locks ASSA ABLOY Global Solutions, Dormakaba, or Salto Systems
  • Branded iOS or Android application for your property
  • Manage your rooms and common spaces

Automated Communications

Quick and reliable mobile check-in and check-out emails

  • Create branded automated mobile check-in and check-out emails
  • Customize email triggers based on client type, market segments and rate plan
  • Manually send check-in and check-out emails directly to guests as needed
  • Monitor email logs to ensure mobile check-in emails are received

Collect Contactless Payments

Collect and securely capture credit card details on mobile devices

  • Secure payment by verifying the authenticity of credit cards pre-arrival
  • Streamline check-in process and reduce front desk congestion
  • Authorize or post payment in RoomKeyPMS
  • Securely collect tokenized credit card and CVV data in advance

Collect & Store Digital Signatures

Start going paperless

  • Securely capture and store date, time and IP address combined with a guest’s digital signature for record keeping
  • Electronically submit registration card PDFs to regulators for easy charge-back disputes
  • Safely store PDFs digitally for easy retrieval
  • Export PDFs individually or in bulk for paper duplication and operations

Speed Up Pre-Arrival

2 minute check-in

  • Reduce the number of guests in your lobby
  • Reduce check-in time to under a few minutes

Mobile Photo and ID Identification

Reduce transaction fraud and identity misuse

  • Quick and easy mobile snapshots by your guests
  • Secure storage

Mobile Check-Out - Speed Up Departure

Guests can easily check-out, pay and digitally sign their final bill

  • Provide guests with an branded check-out email on departure date
  • Ensure guests can utilize their credit card on file
  • Collect a paperless signature from the guest to confirm final billing
  • Allow guest to verify their email address at check-out for future guest marketing

Automate Check-Out with Mobile Payment & Room Release

Guests can automatically close out their bills and release the room saving your front desk staff time

  • Remove manual steps for your staff with automated room release and inventory update
  • Even with automation turned on, your hotel staff can monitoring the check out status or assist where needed
  • Collect payment from guests and ensure payment is posted by the guest
  • Automatically provide guests with a copy of their bill after payment is received

Seamless PMS Sync

Real-time connection with NO 3rd party costs or delays

  • All pre-arrival information is instantly synced to RoomKeyPMS
  • Immediately know when guests have checked-in and gather pre-arrival requests

Verify Critical Information

Lock in marketing and loyalty connections

  • Prior to arrival collect phone, email and key marketing information
  • Add optional fields that allow for the best guest experience
  • Contact Us For A Demo

Your Hotel's Branding

Customize the look to match your hotel

  • Incorporate your brand colors and logo
  • Customize directly in the PMS

Are You a New Customer?

Contact an in-house hotel expert to learn more.

Are You a Current Customer?

Contact your Account Manager to learn more.

Book a meeting time with Margaux.


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