Busy guests or those who wish to be physically distanced can take advantage of this pre-arrival check-in to complete their registration details in advance of arriving at the hotel.
Upsell at Pre-Arrival
Realize incremental revenue at check-in
- Set incremental upselling amounts and margin based on room type
- Publish upselling descriptions, titles, and images to ensure a high degree of conversion based on the upsell
- Control the number of upgrades displayed to not “overwhelm” the guest
- Exclude upsells from guests based on client types, market segments and/or rate plans
Automated Communications
Quick and reliable mobile check-in and check-out emails
- Create branded automated mobile check-in and check-out emails
- Customize email triggers based on client type, market segments and rate plan
- Manually send check-in and check-out emails directly to guests as needed
- Monitor email logs to ensure mobile check-in emails are received
Collect Contactless Payments
Collect and securely capture credit card details on mobile devices
- Secure payment by verifying the authenticity of credit cards pre-arrival
- Streamline check-in process and reduce front desk congestion
- Authorize or post payment in RoomKeyPMS
- Securely collect tokenized credit card and CVV data in advance
Collect & Store Digital Signatures
Start going paperless
- Securely capture and store date, time and IP address combined with a guest’s digital signature for record keeping
- Electronically submit registration card PDFs to regulators for easy charge-back disputes
- Safely store PDFs digitally for easy retrieval
- Export PDFs individually or in bulk for paper duplication and operations
Speed Up Pre-Arrival
2 minute check-in
- Reduce the number of guests in your lobby
- Reduce check-in time to under a few minutes
Mobile Photo and ID Identification
Reduce transaction fraud and identity misuse
- Quick and easy mobile snapshots by your guests
- Secure storage
Mobile Check-Out - Speed Up Departure
Guests can easily check-out, pay and digitally sign their final bill
- Provide guests with an branded check-out email on departure date
- Ensure guests can utilize their credit card on file
- Collect a paperless signature from the guest to confirm final billing
- Allow guest to verify their email address at check-out for future guest marketing
Automate Check-Out with Mobile Payment & Room Release
Guests can automatically close out their bills and release the room saving your front desk staff time
- Remove manual steps for your staff with automated room release and inventory update
- Even with automation turned on, your hotel staff can monitoring the check out status or assist where needed
- Collect payment from guests and ensure payment is posted by the guest
- Automatically provide guests with a copy of their bill after payment is received
Seamless PMS Sync
Real-time connection with NO 3rd party costs or delays
- All pre-arrival information is instantly synced to RoomKeyPMS
- Immediately know when guests have checked-in and gather pre-arrival requests
Verify Critical Information
Lock in marketing and loyalty connections
- Prior to arrival collect phone, email and key marketing information
- Add optional fields that allow for the best guest experience
- Contact Us For A Demo
Your Hotel's Branding
Customize the look to match your hotel
- Incorporate your brand colors and logo
- Customize directly in the PMS
