Operations
Cloud Based PMS
Easily access your secure hotel information from any computer with your data safely stored in the cloud. Learn More
Front-Office Operations
Easy-to-use features for check-in, arrivals, tape-chart, groups, corporate, departures, folio management, payment integrations, check-outs and more. Learn More
Reservation Management
Quickly and easily manage reservations with features including tape charts, routing, guest services and more. Learn More
Profile Management
Add, edit, and manage profiles for guests, companies, travel agents, and wholesalers. Store the details of each contact type and add custom fields as needed. Learn More
Rate Management & Tiering
Feature-rich rate management including rate plans, rate types, tiering and restrictions. Learn More
Groups
Manage groups with features including rooming lists, custom rates, and reporting. Learn More
Housekeeping
Track room status and inspections in real-time with mobile tablet and desktop housekeeping features. Learn More
Corporate
Manage all aspects of your corporate business from negotiated rates, efficient routing for reservations, check-ins and accounts receivable. Learn More
Message Center
Use messaging, triggers and alerts to keep hotel tasks centralized in one place. Learn More
Accounts Receivable
Route transactions to profiles with credit limits. Create and manage invoices and payments. Learn More
Packages & Promotions
Bundle rates and services to create packages and promotions. Learn More
80+ Reports
Quickly access and generate operational reports you need. Learn More
Custom Reports
Create your own custom reports based on data available in the PMS. Learn More
PCI, GDPR, and ADA Compliance
PCI 3.2 DSS, GDPR and ADA compliance to ensure your hotel and guests are secure. Learn More
Unlimited Users
No restriction or extra costs on users. Learn More
Business Intelligence
Business intelligence reports portal lets you run various reports for analysis. Learn More
AI-Based Guest Data Quality Management
Automatically analyze your guests profiles and determine mergers based on slight differences in data. This keeps your guest data clean for marketing and guest facing mobile interactions. Learn More
Multi-property features
Share guest information across all your hotels and get easy access to each location from one place. Learn More
Home Owner's Accounting
Manage the revenue allocation for unit owners in your hotel.
CRS
Provide a chain-wide reservation solution for your call center staff.
Mobile Guest
Mobile Check-In
Easy-to-use mobile check-in for guests. Gather refreshed emails, digital signatures and secure credit card payment for a more efficient check-in. Learn More
Mobile Upselling at Pre-arrival & Check-In
Present guests with upsell offers at the right time to increase incemental revenue. Learn More
Mobile Check-Out
Allows guests to easily check-out and digitally sign their final bill to create a quick and easy check-out experience. Learn More
Secure Mobile Credit Card Processing
Guests can securely provide and pay with their credit card on a mobile device. This embedded processor integration is seamless, secure and cost effective. Learn More
Paperless Registration Cards & Folio Bills
Collect signatures from guest at the time of check-in and securely store all digital paperwork for future reference and charge-backs. Learn More
Mobile Check-In Automated Email
Guests receive emails without delay based on triggers in the PMS to ensure a smooth check-in experience. Learn More
Mobile Photo and ID Identification
Secure collection and storage of guest photo, passport or license information. Learn More
Digital Keys
For guests that wish to skip the front desk, digital keys are available for bluetooth enabled locks.
Payments & Processing
Integrated Credit Card Processing
Hotel and guest facing transaction interfaces for secure transaction processing. Learn More
Price Savings (No Gateway Fees)
Take advantage of simple pricing without extra gateway fees. Learn More
SMART Matching Reconciliation Report
Automatically matches credit card processing batches and PMS folio data in one place for quick reconciliation reducing time and errors. Learn More
Automatic Incremental Authorization
As guests increase on-stay spending this feature automatically adds to their authorizations to secure your revenue.
Secure Tokenization
Credit cards are tokenized at points of entry combined with our PCI 3.2 DSS certification ensure your hotel is secure. Learn More
Mobile Check-In/Out Payments
Utilize our mobile check-in and check-out solution with payment processing to create a complete secure transaction solution. Learn More
Chargeback Portal
Utilize the charge-back portal included to manage your charge-backs.
EMV / Chip & PIN Devices
Great terminal options that are EMV / Chip & PIN devices fully integrated for front-desk transaction processing.
Upselling & Reputation
Survey Management
Obtain, manage and respond to guest feedback submitted by guests after their stay.
Bringback Campaigns
Send automated emails that target guests only if they don't have a future reservation.
Email Marketing
Build and monitor newsletter campaigns.
Direct & Distribution
Simple Mobile Optimized Booking Engine
Utilize a mobile-ready booking engine to pass reservations directly into the PMS.
Advanced Mobile Optimized Booking Engine
Advanced features of OTA price comparison, dynamic packaging, language translation, recovery messages, alternative offers, locked deals, persuasive messaging, flexible date calendar and unique layout choices.
400+ Channels Available
Manage all distribution channels from one location in real-time with a 2-way integration directly to the PMS.
Meta Search Management
Manage, monitor and connect to Trivago, Google HPA, TripAdvisor Instant Book, Google Adwords and Expedia Pay Per Click through one simple location.
Rate Checker
Affordable competitor pricing and performance.
GDS Connectivity
Maintain and update availability, rates and hotel information to your chosen GDS channel with a 2-way integration directly with the PMS.
Interfaces & Integrations
Operational Interfaces
Connect to PBX, voicemail, call accounting, accounting, movie interfaces and more. Learn More
Premium Interfaces
Connect to premium interfaces for the best vendors from CRM through to revenue management. Learn More
Open REST API
Our open platform concept to pull data as needed to meet your operational needs.
Support
Email & Phone Support
Contact our expert team of hoteliers by phone or email.
Emergency Phone Support
24/7 our team is available to address any emergency needs.
Feature Idea Portal Access
Provide feedback through ideas portal and post feature ideas and see how your colleagues are voting.
Knowledge Base
Access our video and article knowledge base 24/7 to keep up to date.
Dedicated Support Manager
A dedicated experienced hotelier to oversee your multi-property management.
