Busy guests or those who wish to be physically distanced can take advantage of this pre-arrival check-in to complete their registration details in advance of arriving at the hotel.
Quick and reliable mobile check-in and check-out emails
Create branded automated mobile check-in and check-out emails
Customize email triggers based on client type, market segments and rate plan
Manually send check-in and check-out emails directly to guests as needed
Monitor email logs to ensure mobile check-in emails are received
Collect and securely capture credit card details on mobile devices
Secure payment by verifying the authenticity of credit cards pre-arrival
Streamline check-in process and reduce front desk congestion
Authorize or post payment in RoomKeyPMS
Securely collect tokenized credit card and CVV data in advance
Start going paperless
Securely capture and store date, time and IP address combined with a guest’s digital signature for record keeping
Electronically submit registration card PDFs to regulators for easy charge-back disputes
Safely store PDFs digitally for easy retrieval
Export PDFs individually or in bulk for paper duplication and operations
2 minute check-in
Reduce the number of guests in your lobby
Reduce check-in time to under a few minutes
Reduce transaction fraud and identity misuse
Quick and easy mobile snapshots by your guests
Secure storage
Guests can easily check-out, pay and digitally sign their final bill
Provide guests with an branded check-out email on departure date
Ensure guests can utilize their credit card on file
Collect a paperless signature from the guest to confirm final billing
Allow guest to verify their email address at check-out for future guest marketing
Guests can automatically close out their bills and release the room saving your front desk staff time
Remove manual steps for your staff with automated room release and inventory update
Even with automation turned on, your hotel staff can monitoring the check out status or assist where needed
Collect payment from guests and ensure payment is posted by the guest
Automatically provide guests with a copy of their bill after payment is received
Real-time connection with NO 3rd party costs or delays
All pre-arrival information is instantly synced to RoomKeyPMS
Immediately know when guests have checked-in and gather pre-arrival requests
Lock in marketing and loyalty connections
Prior to arrival collect phone, email and key marketing information
Add optional fields that allow for the best guest experience
Customize the look to match your hotel
Incorporate your brand colors and logo
Customize directly in the PMS
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