RoomKeyPMS Features in Action

We make delivering great guest experiences easier at every step of the guest lifecycle.





Pre-Arrival

Increase bookings, reduce cancellations and personalize the guest experience.

Connect to Leading Travel Sites

You can automate changes to rates, restrictions, and reservations in real-time on some of the world’s leading travel sites and reservation systems.

VIEW OUR INTEGRATIONS AND INTERFACES

Make Reservations Quickly

Make your walk-in, email and phone reservations faster with a complete view of guest information and rates at your fingertips.

Engage and Upsell Guests with Guestfolio

Engage your guests with beautifully designed, automated reservation communications through Guestfolio.

Identify and Combine Duplicate Records

Identify and merge duplicate guest records quickly and easily with our intelligent

Profile Match & Merge feature.
VIEW PROFILE MATCH & MERGE

Take Bookings from Your Website

Make your website booking seamless. Our mobile-ready booking engine enables online bookings to pass instantly into your PMS.


VIEW BOOKING ENGINE

“We were very impressed with the support we received from everyone at RoomKeyPMS. The software is very user friendly and easy to understand. ”

Jenny Bornhorst
Owner, ABVI - Missouri Valley, Iowa

“We were very impressed with the support we received from everyone at RoomKeyPMS. The software is very user friendly and easy to understand. ”

Jenny Bornhorst
Owner, ABVI - Missouri Valley, Iowa

Arrival

Ensure an efficient, personalized check-in experience.

Up-sell and Increase Revenue

Use our guest service features to up-sell guests upon arrival, and make your rooms and amenities more profitable.

Personalize the Guest Experience

Record guest preferences using our notes feature to personalize your guest's stay.

Check-in Guests Efficiently

Manage multiple tasks from a single window (such as routing, guest services, and travel agent info) to streamline your check-in procedures.

VIEW OUR INTEGRATIONS

PCI 3.2 Compliant

Security is a founding pillar of our technology that ensures your guest information is protected.

Learn more about RoomKeyPMS PCI Compliance

Manage Housekeeping in Real-time

Track room status and inspections in real-time with a tablet-based housekeeping service.

VIEW HOUSEKEEPING

Request a Demo

See how we can help you increase revenue, reduce costs and deliver better guest experiences.

Request a Demo

Download Free Resources

Hotel operations whitepapers, cheat sheets, guides and more for free.

Download Free Resources

Stay

Deliver great guest experiences through one better-supported PMS.

Enhance Guest Profiles

A CRM to collect and manage guest information

Use our CRM features to collect and manage key information about your guests, including custom data.

Manage Room Inventory

Visually represent your room inventory. Easily view room availability, move guests around or make changes to reservations.

Track Maintenance

Easily track and log maintenance tasks and take rooms out-of-order.

Stay on Top of Performance

Quickly view room summaries, activity, reservations productivity, housekeeping status, projections, and more with our property dashboard.

Maintain Staff Accountability

Use detailed permission settings to ensure accountability in your hotel. Activity logs enable you to audit and investigate unauthorized changes.

Improve Folio Management

Make customer billing easier by managing folio details in real-time. Track credit limits and easily post reversals, adjustments, and payments.

Reporting on Performance

Generate the reports you need—from operational through to PACE. Build custom reports as needed with our report wizard.

Manage Financials and Corporate Accounts

Easily manage negotiated rates to ensure efficient routing for reservations, check-ins and accounts receivable.

Create Efficient Group Stays

Manage groups and rooming lists. Ensure groups can receive personalized rates on our booking engine.

“It's been great to work with your company. We've been with you since around 2008 I believe and love how much the software has developed. I like the fact the the software is constantly being updated and has many integrations with other platforms. I also like that I'm kept up to date and given different recommendations. ”

Winfield Wellington
Marketing Director Travellers Beach Resort

“The software is very user friendly and easy to understand but we still received a very comprehensive training program and all of our staff were up and running on it within a week. We have been up and running with RoomKeyPMS for a few months and are very pleased with the product still. ”

Jenny Bornhorst
Owner, ABVI - Missouri Valley, Iowa

Post-Stay

Ensure a great end to the guest experience and increase return bookings.

Check-Out Guests Efficiently

Seamlessly complete the guest stay, using our departure process to ensure the account is closed out correctly.

Manage Your Reputation

Obtain guest feedback and encourage social sharing with Guestfolio or another reputation management system .

Run BringBack Campaigns

Send automated emails that target guests only if they don’t have a future reservation.

Build Mailing Lists

Build and monitor your newsletter campaigns.

Local Experts, the Best Support

Our friendly team of former hoteliers, based here in North America, provide superior customer service with a 92% satisfaction rating.

See What Our Customers Say

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