The Rewards of RoomKeyPMS

Hear how RoomKeyPMS is changing the lives of hoteliers in their own words.

Magnuson Hotels

A hotel that’s united their focus on reliability, simplicity, and a happy customer.

Oak Bay Marine Group

Focused on outdoor experiences, this hotel has shifted the nature of their business.

Executive Hotels

Adopting technology in their hotels has changed habits, attitudes, and the bottom line.

Pacifica Hotels

Exceptional experience! We have been pleased with RoomKey PMS since recently converting 21 properties to the PMS. The product is functional, efficient and easy to use. The support and training has been exceptional! I look forward to a long standing relationship with a vendor that has provided our organization with a great PMS product that continues to evolve and provide additional value.

Jeff Michael
Corporate Director of Revenue Management

ABVI - Missouri Valley, Iowa

We were very impressed with the support we received from everyone at RoomKeyPMS through the entire transition process. At the start, when doing the sales demo all of our questions were answered and we were very comfortable with the product we were selecting. Then, during training, their staff was amazing. They took time needed, never made us feel rushed or silly for not knowing how to use the software. The software is very user friendly and easy to understand but we still received a very comprehensive training program and all of our staff were up and running on it within a week. We have been up and running with RoomKeyPMS for a few months and are very pleased with the product still. The support team has also been very helpful and prompt to my staff when they call with questions. I would highly recommend RoomKeyPMS for both the quality of product they have and the knowledgeable team they have on staff.

Jenny Bornhorst

ABVI - Affordable Suites

We were looking for an affordable solution for a Property Management system and RoomKeyPMS had the best combination of price and functionality to fit our small hotels needs. Our property managers have limited technical skills and RoomKeyPMS has been easy for both our hotels and our accounting staff to implement. We find ourselves being able to manage our hotel inventory and profitability much better by utilizing RoomKeyPMS.

Tammy Hart
Chief Business Development Officer

Travellers Beach Resort

It's been great to work with your company. We've been with you since around 2008 I believe and love how much the software has developed. I like the fact the the software is constantly being updated and has many integrations with other platforms. I also like that I'm kept up to date and given different recommendations. 

Winfield Wellington
Marketing Director

“Our experiences with RoomKeyPMS's customer service team, including their expertise and knowledge, directly influenced our company’s decision to switch our PMS to RoomKeyPMS"”

Matthew Atchley
COO, President, and Principal
Forward Hotels & Development, LLC

“Exceptional Training. We have found the delivery and extensive and comprehensive content overview provided by Rosamund to be of a superior calibre and we have gained a great deal of additional insight and value of Room Key PMS based on what has been provided by her, and we believe our Hotels would benefit from her continued involvement with our conversions and ongoing training. ”

Dale Dyck
Vice President, Hotel Operations
Executive Hotels & Resorts

“RoomKeyPMS is the cornerstone of our growth. Our property has been using RoomKeyPMS since 2011. At first we wanted a simple front desk PMS to track reservations, check-in/out, and print confirmations. RoomKeyPMS Basic sounded like the right product at that time but as our business grew the demands changed, and we now use RoomKeyPMS Full to implement group bookings, corporate accounts, & city ledger. We recently made the choice to connect via GDS after it was too much overhead with the amount of reservations coming in from OTAs. Our room revenue has grown by 25-30% because of RoomKeyPMS was the cornerstone. Since our initial training I've been utilizing their up-to-date resources in PDF guides and YouTube videos. Recently, I purchased a 4-hour training session to touch base with all the changes RoomKeyPMS has had since 2011. This training session was completely worth it. RoomKeyPMS isn't a stagnant PMS solution. They are always evolving and redesigning their product. The movement of change is good and the direction they are heading towards only makes the use it easier. Great product. Great support. Great pricing. Why wouldn't I be on RoomKeyPMS? ”

Frank Shin
Owner and Manager
Villa Motel

“RoomKeyPMS has been deployed across all our hotels in Thailand, Philippines, Indonesia and Japan and one of the nifty functionalities is our ability to select a repeat guest profile regardless of which country they are booking. It also allows us to be more flexible in pricing (tiering of rates), tracking of production numbers for corporate and wholesale accounts; able to customize reports and export to excel for further mining; a very good maintenance module enabling us to track works (and costs) being done in rooms and throughout the hotel. Able to merge duplicate customer profiles. Responsive customer service section and great trainers. Their BI Reports section continues to grow in scope and in-depth reporting - enabling us to better understand our customers and demand. The only major downside of this software is that it doesn't support multi-language - however in saying that their new version (web & cloud based) will have that ability. Can't wait!”

Henry Samuel
Vice President, Revenue Management
Red Planet Hotels

“Choosing RoomKeyPMS was the right choice. It helped my team accomplish their jobs and allowed me to get the information I needed whenever and wherever I was”

Alastair Cameron
Manager, Workforce Accommodations
2010 Olympic & Paralympic Winter Games

“It has been great to work with your Company. We've been with RoomKeyPMS since around 2008 I believe and love how much the software has developed. I like the fact the the software is constantly being updated and has many integrations with other platforms. I also like that I'm kept up to date and given different recommendations.  ”

Winfield Wellington
Marketing Director
Travellers Beach Resort

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