RoomKeyPMS has been shortlisted in the 2018 HTNG TechOvation Awards for it’s newest feature, Profile Match & Merge, which is now open for voting at this link.
RoomKeyPMS is one of the first Property Management Systems to employ artificial intelligence that helps hotels identify duplicate guest profiles and merge them into a single and unified rich profile. Until now, hotels have had to manage guest profiles manually, and catch duplicates by searching the database.
Our Profile Match & Merge automatically makes suggestions for matches by cross-referencing multiple fields of data, including spelling errors and numerical transpositions.
The positive impact of this feature lies in the many uses hotels have for guest profiles, including creating a more tailored guest experience at the hotel, to streamlining digital marketing and communication efforts.