HelloShift is modern messaging for hotels – guest messaging, staff collaboration, and website chat in one platform to help hoteliers deliver phenomenal service with multi-channel messaging. Guest Messaging connects with guests through SMS, WhatsApp, Messenger, E-mail, and more.
HelloShift’s Guest Engagement Suite lets guests text with hotels. HelloShift integrates with the PMS and automatically sends helpful texts at key points in the guest life cycle, such as before check-in.
Benefits hoteliers can expect:
- Communicate with guests in real-time through multiple channels
- Connect with guests by sending automated messages
- Utilize artificial intelligence to help hotels respond quickly
How it connects to RoomKeyPMS:
- HelloShift collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact HelloShift directly.