Pulse
An AI-powered platform that streamlines guest engagement, automates workflows, and drives incremental revenue.
- AI-powered daily briefings that highlight key insights and keep your team informed
- Automated guest journey messaging that delivers timely, personalized communications
- Pre-arrival upsell offers that drive incremental revenue before guests arrive
- Targeted email marketing campaigns that engage the right audience at the right time
- Guest feedback collection with AI-generated replies that streamline responses
- Unified guest profile management that centralizes data for a complete guest view
RoomKeyPMS Payments
A simplified PMS payment processing solution engineered for hotels.
RoomKeyPMS Payments makes transactions smoother, more secure, and easier to manage, helping streamline operations while improving the guest experience.
- Simplified workflows for faster, more efficient transactions
- Enhanced measures to keep payment data safe and compliant
- Clearer reporting and tracking of transactions across the system
- Payments fully embedded within RoomKeyPMS for a more unified workflow
- Support for a range of payment types to meet guest preferences
Touchless Mobile Check-In
Mobile Check-In helps streamline arrivals and create a more convenient, contactless experience for your guests, reducing front desk workload while improving efficiency.
- Guests can complete check-in before arrival, reducing front desk wait times
- Allow guests to securely submit details and preferences in advance
- Faster, smoother check-ins for both staff and guests
- Minimize manual data entry and ease front desk workload
- Simple, intuitive experience accessible from any device
Secure Credit Card Capture Form
Safely gather and tokenize guest payment details before arrival with automated digital capture forms.
- Send email links automatically during the booking process or manually dispatch them at any time for any reservation status
- Protect guest data with secure forms that update tokenized credit card info directly inside the reservation
- Save staff time by automatically flagging bookings as guaranteed once the guest completes the form
- Speed up advance deposits with real-time alerts in the Message Center so clerks can post payments immediately
Digital Keys
Powered by Flexipass
Mobile key access for a seamless, contactless experience.
- Mobile key access for guest rooms and authorized areas
- Compatible with BLE locks from ASSA ABLOY Global Solutions, dormakaba, and SALTO
- Branded iOS and Android mobile key experience for your property
- Manage room and shared space access within RoomKeyPMS
RoomKeyPMS Capital
RoomKey Capital gives hotels faster, more flexible access to funding without the complexity of traditional financing. It’s designed to help you invest in your property, manage cash flow, and support growth with confidence.
- Streamlined application and quicker approvals
- Funding tailored to your business needs
- Automated repayment structure aligned with performance
- Less administrative burden than traditional loans
- Financing designed specifically for the hospitality industry
Upsell at Pre-Arrival
Realize incremental revenue at the right time
- Set incremental upselling amounts and margin based on room type
- Publish upselling descriptions, titles, and images to ensure a high degree of conversion based on the upsell
- Control the number of upgrades displayed to not “overwhelm” the guest
- Exclude upsells from guests based on client types, market segments and/or rate plans
Automate Check-Out with Mobile Payment & Room Release
- Guests can automatically close out their bills and release the room saving your front desk staff time
- Remove manual steps for your staff with automated room release and inventory update
- Even with automation turned on, your hotel staff can monitoring the check out status or assist where needed
- Collect payment from guests and ensure payment is posted by the guest
- Automatically provide guests with a copy of their bill after payment is received
Mobile Photo and ID Identification
- Guests can easily submit photos and identification as part of the mobile check-in process
- The front desk can easily access these photos, remotely if needed, from RoomKeyPMS to verify a guest prior to check-in and/or during the guest stay
- All data is securely stored
Contactless Guest Journey: Mobile Check-In & Check-Out
- Schedule branded check-in and check-out emails based on arrival/departure dates, client types, market segments, or rate plans
- Manually dispatch check-in or check-out emails to guests at any time
- Enable guests to use their credit card on file and provide a paperless signature to confirm final billing
- Monitor email logs and let guests verify their addresses to ensure accurate CRM data for future marketing
Touchless Signature Capture & Document Storage
Collect guests signatures over mobile
Capture guest signatures digitally for a faster, contactless check-in experience
- Collect signatures securely from any device
- Eliminate paper registration cards
- Speed up check-in and reduce front desk touchpoints
- Automatically store signed records in guest profiles
