TravelClick’s Guest Management Solutions (GMS) is more than just a customer relationship management (CRM) tool, it offers a comprehensive suite of marketing automation tools to engage your hotel guests and drive incremental revenue. Target guests with the right message at the right time, even as their behaviors change, and seamlessly customize your outreach before, during and after their stay. Maximize the value of your guest data to continuously drive revenue and engagement for your hotel.
Benefits hoteliers can expect:
- Targeted communications to increase engagement and drive revenue
- Confident brand marketing to drive guest loyalty
- Convert OTA guests to direct bookers
- Deep insights and a full view of your hotel guests
How it connects through RoomKeyPMS:
- Two-way Guest Profile Update
- Two-way Guest Merge capabilities to keep database profiles “clean” and in sync
- TravelClickGMS offers Room Upgrades and Service Add-ons that update seamlessly into RoomKeyPM
