Enhance your guest experience and boost revenue by engaging with guests Pre-Stay, In-Stay, and Post-Stay. The Loop Experience Platform streamlines operations, empowering your staff to do more with less. This all-in-one guest experience management solution supports messaging, requests, and feedback across multiple brands and properties. Connect with guests through SMS, WhatsApp, and Email to unlock ancillary revenue opportunities, capture requests, and gather valuable feedback throughout their journey.
Benefits hoteliers can expect:
- Communicate to guests through multiple channels
- Collect feedback at any point during the customer journey
- Engage with guest in real-time
The Loop Experience Platform collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Benbria directly.