Sales & Marketing

Go Moment

Go Moment’s automated guest engagement tool, Ivy, automatically engages your guests in real time using Artificial Intelligence.

 

Powered by IBM Watson™, Ivy is the world’s first automated Guest Engagement platform for hotels, and makes reputation management easy, allowing you to automatically receive guest feedback in real time. Ivy delivers instant service, answering common guest questions and concerns to reduce call volume and wait times. Ivy can also welcome guests, freeing up your staff to focus on face-to-face interactions

 

Benefits hoteliers can expect:

  • Collect guest feedback in real time
  • Drive more profitable revenue with customized incentives
  • Study your guest’s behavior through analytics

 

How it connects through RoomKeyPMS:

  • Go Moment collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Go Moment directly.

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