Book a Demo

Text Messaging Platforms

Akia

Akia is a cloud-based text messaging platform that allows hotel staff to directly communicate with guests. This platform features robust artificial intelligence that manages communication and notifies staff when guests need assistance. Akia brings all channels of communication into one unified inbox whether it’s Facebook Messenger, WhatsApp, website visitors, internal communications, or text messaging.

The modern traveler is becoming more technologically adept and hoteliers can communicate with guests using the apps they already have installed on their phones. Akia is available on iOS and Android which means the platform is not limited to desk-bound service to guests.

Benefits hoteliers can expect:

Improve guest experience through AI-based text messaging
Ability to service guests through mobile application
Ensure guest satisfaction by introducing more staff touch points

How it connects to RoomKeyPMS:

Akia collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Akia directly.

Privacy Preference Center

Close

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Privacy Policy

Personal data collected during visits to our websites are processed by us according to the legal provisions valid for the countries in which the websites are maintained. Our data protection policy is also based on the data protection policy applicable to RoomKeyPMS. Read more

Cookie Policy

RoomKeyPMS uses cookies and similar technologies, such as HTML5 web storage and local shared objects (all referred to as ‘cookies’ below), to record the preferences of users and optimize the design of its websites. They make navigation easier and increase the user-friendliness of a website. Read more

These cookies are essential for websites and their features to work properly. Without these cookies, services such as the vehicle configurator may be disabled.

Cookies used

WordPress Required
Wordfence Required

These cookies collect information about how you use websites. Performance cookies help us, for example, to identify especially popular areas of our website. In this way, we can adapt the content of our websites more specifically to your needs and thereby improve what we offer you. These cookies do not collect personal data. Further details on how the information is collected and analyzed can be found in the section ‘Analysis of usage data’.

Cookies used

Google Analytics Sign out

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Zopim

These cookies are installed by third parties, e.g. social networks. Their main purpose is to integrate social media content on our site, such as social plugins.

Cookies used