Tag: Social media

Industry Trends: The Power of Online Reviews

Word-of-mouth advertising remains crucial for the hospitality industry—travelers are four times more likely to pick a hotel with higher online reviews over another with lower scores. Creating an environment that encourages positive reviews from guests can help bolster the loyalty of your current customers while attracting new ones across your online channels. Let’s take a

Read More

What Is Hotel Online Reputation Management?

Hoteliers are slowly arriving into the era of online reputation management. The big brands do it, however the mid-sized and smaller properties have been a little slower to adopt. This is changing, as it is more important than ever for properties to understand and manage what clients think and comment about regarding their brand. In

Read More

Why Hoteliers Need to Pay Attention to Snapchat, Now!

At RoomKeyPMS, we continue to evolve our social media platforms. Did you know Snapchat has the potential to be the next great story telling platform for hoteliers. Snapchat is no longer just for teenagers. So why as hoteliers do we need to pay attention to Snapchat and start, immediately, experimenting with it? The answer is

Read More

What Are You Doing To Attract Corporate Clientele

Long gone are the days that an in-room desk and high speed internet connection are the key components to attracting corporate clientele. As with leisure guests, corporate clientele’s expectations have shifted. What is your property doing to keep up? What are you doing to attract corporate clientele? There are many great suggestions to help attract

Read More

How Hospitality Employers Can Navigate the New Overtime Rules

The Department of Labor’s proposed revisions to the Fair Labor Standards Act’s overtime exemptions will impact the American workplace—and especially employers in the hospitality industry (namely hotels and restaurants)—as much as any legal development in the past decade. Exempt job classifications will need to be reassessed and, in many cases, changed.  But to view this

Read More

The 4 Contemporary Issues in the Hotel Industry

The hotel industry has faced many challenges and issues in the recent past. Some of these issues include shortage of labor and skills, global emerging markets, technology and social media, unavailability of capital, evolving customer expectations among others. However the most common ones are technology and social media, increased demand and low customer satisfaction, increased costs

Read More

Role of Social ‘Review’ like Trip Advisor Exposed

Part of our objective in this space is to bring thought leadership on the trends that are impacting hospitality, travel and your business. Not surprisingly, trends such as search, mobile and ‘social’ are affecting society at large; with the ripples into travel being a natural extension and application of the tools.  Travel has been one

Read More


By continuing to browse or by clicking “Accept All Cookies,” you agree to the storing of first- and third-party cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Cookie Policy | Privacy Policy

Privacy Preference Center


Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Privacy Policy

Personal data collected during visits to our websites are processed by us according to the legal provisions valid for the countries in which the websites are maintained. Our data protection policy is also based on the data protection policy applicable to RoomKeyPMS. Read more

Cookie Policy

RoomKeyPMS uses cookies and similar technologies, such as HTML5 web storage and local shared objects (all referred to as ‘cookies’ below), to record the preferences of users and optimize the design of its websites. They make navigation easier and increase the user-friendliness of a website. Read more

Essential cookies

These cookies are essential for websites and their features to work properly. Without these cookies, services such as the vehicle configurator may be disabled.

Cookies used

  • WordPress Required
  • Wordfence Required

Performance Cookies

These cookies collect information about how you use websites. Performance cookies help us, for example, to identify especially popular areas of our website. In this way, we can adapt the content of our websites more specifically to your needs and thereby improve what we offer you. These cookies do not collect personal data. Further details on how the information is collected and analyzed can be found in the section ‘Analysis of usage data’.

Cookies used

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

  • Zopim

Third-party cookies

These cookies are installed by third parties, e.g. social networks. Their main purpose is to integrate social media content on our site, such as social plugins.

Cookies used

Verified by MonsterInsights