Third Party Processing Applications

We employ third-party technologies to assist with guest information processing and monitoring for our systems where these parties have contractual obligations to protect the data to our standards or higher.

The following is the current list of third party processors used to store, process, or monitor our systems.

Sub-processor Purpose Data Transferred Location
Rackspace Physical server storage and data center. Guest Property and user data. USA
Microsoft Azure Cloud based data storage and services. Guest, property and user data USA
Google Web analytics for our online eRes booking product. Telemetry data for site visitors USA
Application Insights Application Analytics for error detection in RoomKeyPMS applications. Property data USA
Loggly Application Analytics for error detection in RoomKeyPMS applications. Property data USA
Intercomm User communications and session information for RoomKeyPMS. User data USA

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