Today, every retailer, online business and most brick & mortar business are trying to figure out better ways to understand what their clients want and how to engage with them. It’s no different in the hotel industry either, hoteliers need to get their arms wrapped around what their customers want, need and how to get them engaged to drive more hotel revenue. It’s about guest engagement, conversion and retention. RoomKeyPMS understands this type of hotel marketing platform and partners with GuestFolio.
Do you want to create a digital touch point throughout your guest’s travel journey? Learn about a guest, from social profile information? Learn about your guest prior to their arrival? Upsell to your guests before they arrive? We need to talk! Contact us.