Thanks to Sam Keninger for a great webinar this past Tuesday that covered tips and ideas for managing your reputation online.
This webinar kicked-off the launch of RoomKeyREPUTATION that ties RoomKeyPMS (our long time Property Management System) to Medallia’s Launchpad platform. This new software will provide your hotel with a very simple tool for understanding not only your reputation stats among your compset (using both social media statistics and guest feedback surveys) but also a tool to effectively manage customer feedback to stay on top of it.
Below we have embedded a video of the webinar in case you missed it.