Best June this Century?


June 2014 is reported the best month of June this century by STR. The US hotel industry posted an impression gains in all three hotel key performance metrics for June 2014:

  1. Occupancy at an impressive 71.7%, the best June prior being in 2007 at 71.1%
  2. ADR was up 3.9% at $112
  3. RevPAR grew by 6.4% to $71

This increase for June 2014 is in line with the newly released Q2 STR report where the industry posted increases in:

  1. Occupancy showed steady growth of 3.6% to 68.1%
  2. ADR increased 4.4% to $115.46 USD
  3. RevPAR grew an amazing 8.2% to $78.59 USD

(more…)





Revenue Management series:
5 reasons NOT to follow your competitors’ prices


In our continuing Revenue Management series, RoomKeyPMS partner iRates explains why following your competitors’ price is not an ideal pricing strategy. 

Another misconception that is still prevalent among hotels of all sizes and star ratings is that in order to be priced accurately, one needs to follow their competitors’ rates. Unfortunately, this point of view is also shared by large hotel management companies, hotel chains and even some Revenue Management companies.  This is a habit that has been very heavily ingrained in the Hospitality industry, and breaking this norm is going to take a lot of reinforcement. (more…)

Jun 30, 2014 | Posted in About RoomKey, Revenue Management




June 2014 – Release Notes


RoomKeyPMS Release Notes:Version 8.5 (Build 0.18)

Updates include

iRates Interface

RoomKey is excited to launch a 1-way integration with iRates, a powerful yet easy to use Revenue Management system. The iRates interface will allow your hotel to:

  1. Interface historical data from RoomKey to iRates
  2. Interface ongoing details about your properties with iRates including:
    • Property Information
    • Rates
    • Availability
    • Key Statistics (ADR, Occupancy)

New Features

(more…)

Jun 25, 2014 | Posted in About RoomKey, Software Updates




Revenue Management series:
3 Biggest Myths About Occupancy


Occupancy is one of the three main indexes used in the science of Revenue Management (along with ADR and RevPAR).  It is the percentage of all rental units in the hotel that are occupied at a given time.

Occupancy is calculated as: number of occupied rooms/number of total available rooms, and is expressed as a percentage.

The three main misconceptions about occupancy that are still prevailing in the hotel industry are:

  • Occupancy should be the target for maximization
  • Occupancy should be forecasted
  • Occupancy should be the indicator and trigger for price adjustments

(more…)

Jun 11, 2014 | Posted in About RoomKey, Revenue Management




RoomKeyPMS Experiences Explosive Growth


2014 has been an exciting year so far for all of us at RoomKeyPMS. In April we moved our office from North Vancouver to trendy Gastown.

Our new office location is:
#402 – 134 Abbott Street
Vancouver, BC V6K 2K4

We have added several new people to the team over the last 2 months, welcoming: (more…)

Apr 16, 2014 | Posted in About RoomKey




TripAdvisor’s TripConnect™ Now Available with RoomKey’s eResMOBILE Booking Engine


We’re excited to announce that we’re expanding our services to include TripConnect™ – a powerful new tool from TripAdvisor that can help you generate remarkable direct booking opportunities.

TripConnect, which is available now to TripAdvisor Business Listings subscribers, gives you an exciting new way to compete for bookings by sharing your direct rates and availability on the world’s largest travel site:

  • Drive travelers straight to your website’s booking page — and make direct booking fast and easy for potential guests
  • Increase revenues — travelers book directly on your website, where it’s easier to upsell to higher-priced rooms
  • Reduce costs — when you generate more direct bookings, you reduce your acquisition costs

(more…)

Nov 03, 2013 | Posted in Booking Engine, Distribution & Pricing




5 Simple Tips to Manage Your Online Reputation


Thanks to Sam Keninger for a great webinar this past Tuesday that covered tips and ideas for managing your reputation online.

This webinar kicked-off the launch of RoomKeyREPUTATION that ties RoomKeyPMS (our long time Property Management System) to Medallia’s Launchpad platform.  This new software will provide your hotel with a very simple tool for understanding not only your reputation stats among your compset (using both social media statistics and guest feedback surveys) but also a tool to effectively manage customer feedback to stay on top of it.

Below we have embedded a video of the webinar in case you missed it.

zp8497586rq
Jul 11, 2013 | Posted in Hotel Internet Marketing, Social




6 Reasons Your PMS Vendor is the Right Provider to Increase Awareness and Reservations for your Hotel


This post is the first in a series of 6 blogs that will discuss why a property management company may be in a unique position to help your hotel “Get Found” and “Drive Reservations”.

The Guest Life Cycle (GLC)

Few Property Management Systems empower hotel operators and owners to improve the guest experience at every stage of the life cycle. A good PMS should ensure that hotel guests “get what they want” – but can a PMS help bring the guests there in the first place? Can a PMS solve some of the problems hotels face with regards to online visibility and online reservations? (more…)

May 08, 2013 | Posted in Hotel Internet Marketing




Make a lasting impression on your guests


FirstImpressions

There are so many discussions today about Internet Marketing, Social Media, Reputation Management, etc. All and more which are highly relevant, but what about getting back to the basics?

Do you and your team consistently make good 1st impressions with your guests?

  • When was the last time you rushed around the front desk to open the door for a guest?
  • When was the last time you stooped down to a 3 year old child level and handed them a colouring book and crayons with a genuine smile?
  • When was the last time you had breakfast with your guests, and took the time to ensure that they were having a pleasant stay?

Remember, 1st impressions can “make or break” you and it’s often what you’re remembered by. If your competitors are making similar efforts, then what can you do to be remembered by? Break yourself apart from them. If you represent a brand, don’t rely solely on the franchise and let it hide your personality. Allow your true colours to shine outside of that uniform. If you represent an independent hotel, then even more reason ensure that every 1stimpression is immaculate. (more…)

May 03, 2013 | Posted in Uncategorized




Magnuson names RSI exclusive PMS provider for 2000 hotels.


Magnuson Hotels, the world’s largest independent hotel group with 2000 North American hotels, today named RSI International as its exclusive provider of (PMS) hotel property management systems.

Beginning immediately, Magnuson Hotels will begin installation of Roomkey, the world’s first fully web-based hotel property management system.

Magnuson reports that hoteliers will benefit from one consolidated operating system that unites front desk, reservation system and brand into one low cost and easy to use mobile and Internet dashboard. (more…)

May 02, 2013 | Posted in News & Press Releases






BOOK DEMO


800.234.5695
sales@roomkeypms.com



RoomKey Newsletter

You'll receive updates on what's new, in the works and helpful tips.


RoomKey | 402 - 134 Abbott St., Vancouver BC V6B 2K4 | Tel: 604.984.6001 Toll free: 800.234.5695 | sales@roomkeypms.com

© 2014 RSI Group Inc., All rights reserved. | Privacy Policy