About Us

RoomKeyPMS is more than a Property Management System; it’s a complete Guest Management System. Every year RoomKeyPMS is trusted to handle over 20 million transactions for our hotel partners. RoomKeyPMS is the leading cloud-based PMS that is easy for front-desk staff to use, while providing robust management reporting and extensive guest insight.

Like our customers, we’re hoteliers and we understand the needs of hoteliers. In our 35 years of hotel property management experience, RoomKeyPMS has had a front row seat to the unprecedented transformation of the hospitality industry. With today’s domination of web-based reservations, OTAs, and the rapid evolution of mobile bookings and social reviews, RoomKeyPMS understands the profound effect these changes have had on your occupancy and ADR. The RoomKeyPMS platform has progressed along with industry trends and pioneered a full suite of guest lifecycle product offerings that are unmatched in the industry. From a commission free booking engine, to upselling engagement tools, to revenue management and reputation monitoring, RoomKeyPMS will give you the power and control to maximize your RevPAR and ADR.

Our promise to you is: More guests. Better managed


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  • RoomKeyPMS was the optimal solution to manage the Vancouver 2010 Olympic Workforce Accommodation needs. All we needed to run RoomKeyPMS was a personal computer and an Internet connection. We were not limited by the system as to how many staff we could have to keep track of all the various Workforce members and their accommodation. We had many people checking in and checking out which required multiple desk locations requiring a system like RoomKeyPMS that was cloud-based providing us Anytime, Anywhere access.

    Sophie Mon-Kau
    Coordinator, Workforce Accommodation
    Vancouver Organizing Committee for the 2010 Olympic & Paralympics Winter Games

  • Choosing RoomKeyPMS was the right choice. It helped my team accomplish their jobs and allowed me to get the information I needed whenever and wherever I was. They gave my team everything they needed making it one less thing for me to worry about it.

    Alastair Cameron
    Senior Manager, Workforce Accommodation
    Vancouver Organizing Committee for the 2010 Olympic & Paralympics Winter Games

  • Forward Hotels and Development is currently using Roomkey at our Americas Best Value Inn and Suites in Amarillo, TX. Experiences with your customer service team including their expertise, and knowledge directly influenced our company’s decision to switch the current PMS at The Big Texas Inn to Roomkey. As you know, there are many property management system choices, the amazing service that Katie has provided is the primary reason we are continuing to use Roomkey.

    Matthew Atchley
    COO, President and Principal
    Forward Hotels & Development, LLC

  • 160 M

    Annual Room Revenue

  • 20 M

    Annual PMS Transactions

  • 60,000

    Rooms Managed