Security and Compliance

We care about the safety of your customers’ personal information. That’s why we’ve made security and compliance one of the founding pillars of our technology.

 
 

PCI Compliance

The Payment Card Industry (PCI) Data Security Standards apply to any company that accepts credit card payments. To ensure the security of customers’ payment information and other sensitive data, hoteliers need to make sure that their PMS provider is PCI-compliant.

RoomKeyPMS is compliant with the latest PCI standards (PCI 3.2).

Our Attestation of Compliance certificate is available upon request.

Contact us to request a copy of our PCI 3.2 compliance AOC.
 
 

GDPR Compliance

The General Data Protection Regulation (GDPR) is a regulation that requires businesses to take certain steps to protect the personal data and privacy of EU citizens. The GDPR applies to any hotel that processes data from EU customers, even if the hotel is located outside of Europe.

We make compliance with GDPR easy with our Guest Privacy features. These features cover the management of guest information through to opt-in, opt-out and data removal procedures.

 

For more information on how we enable GDPR compliance, please contact us.

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Privacy Policy

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Personal data collected during visits to our websites are processed by us according to the legal provisions valid for the countries in which the websites are maintained. Our data protection policy is also based on the data protection policy applicable to RoomKeyPMS. Read more

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RoomKeyPMS uses cookies and similar technologies, such as HTML5 web storage and local shared objects (all referred to as ‘cookies’ below), to record the preferences of users and optimize the design of its websites. They make navigation easier and increase the user-friendliness of a website. Read more

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