Generated by All in One SEO v4.9.10, this is an llms.txt file, used by LLMs to index the site.

# RoomKeyPMS

Cloud based Hotel Management Software

## Sitemaps

- [XML Sitemap](https://roomkeypms.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Blog](https://roomkeypms.com/?page_id=69)

## Pages

- [Home](https://roomkeypms.com/)
- [Pulse | Hotel Guest Management & Marketing | RoomKey PMS](https://roomkeypms.com/pulse/) - Pulse adds AI-powered guest management to RoomKey PMS. Automate transactional emails, run targeted marketing campaigns, manage guest feedback and drive upsells.
- [What's New](https://roomkeypms.com/whats-new/) - If you have any feature requests please submit to a href="https://ideas.roomkeypms.com/">https://ideas.roomkeypms.com/.
- [Book A Demo](https://roomkeypms.com/book-a-demo/)
- [You’re on your way to a better PMS.](https://roomkeypms.com/book-a-demo-thanks/)
- [Thank you for completing our book a demo form.](https://roomkeypms.com/thank-completing-demo-form-powerful-pms/) - You're on your way to a better PMS. Thanks for reaching out. One of our team members will be in touch shortly to find a demo time that works for you. In the meantime, see how Lakeview Hotels & Resorts works with RoomKey. "RoomKey has been part of our journey from the ground
- [Products](https://roomkeypms.com/products/)
- [About](https://roomkeypms.com/about/)
- [Customers](https://roomkeypms.com/customers/)
- [Security and Compliance](https://roomkeypms.com/roomkeypms-pci-3-2-compliant/)
- [Customer Support Remote Session](https://roomkeypms.com/customer-support-remote-session/) - Our customer support team is here to assist you with troubleshooting and technical issues. If you've been provided a LogMeIn (GoTo) Rescue™ session key by a RoomKeyPMS team member, enter it below to begin your remote support session. Session # or PIN code: How to grant remote permissions to GoTo on a
- [Careers](https://roomkeypms.com/careers/)
- [Customer Support Specialist](https://roomkeypms.com/careers/customer-support-specialist/)
- [Embedded Payments](https://roomkeypms.com/payments/)
- [Responsible Disclosure Policy](https://roomkeypms.com/responsible-disclosure-policy/)
- [Privacy Policy](https://roomkeypms.com/privacy-policy-2/)
- [RoomKeyPMS - Powerful All In One PMS](https://roomkeypms.com/powerful-all-in-one-pms-go/)
- [RoomKeyPMS - Powerful All In One PMS](https://roomkeypms.com/roomkeypms-powerful-all-in-one-pms-li/)
- [RoomKeyPMS & Silverware POS](https://roomkeypms.com/roomkeypms-silverwarepos-bookademo/) - Explore RoomKeyPMS, the top PMS for Silverware POS users. Enhance your hotel's efficiency and guest satisfaction with our tailored solutions.
- [Interfaces & Integration Marketplace](https://roomkeypms.com/interfaces-integrations/)
- [RoomKeyPMS Mobile Guest](https://roomkeypms.com/mobile/)
- [RoomKeyPMS Capital](https://roomkeypms.com/capital/)
- [Demand Generation Manager](https://roomkeypms.com/careers/demand-generation-manager/)
- [Sales Manager](https://roomkeypms.com/careers/sales-manager/)
- [Sales Development Representative (SDR)](https://roomkeypms.com/careers/sales-development-representative-sdr/)
- [Content Marketing Manager](https://roomkeypms.com/careers/content-marketing-manager/)
- [Submit a Support Case](https://roomkeypms.com/submit-a-support-case/)
- [Support Case - Submission Complete](https://roomkeypms.com/support-case-submitted/)
- [RoomKeyPMS - Powerful All In One PMS](https://roomkeypms.com/powerful-all-in-one-pms-fb/)
- [For an immediate chat please book a meeting time below:](https://roomkeypms.com/fam-thank-you-for-completing-our-book-a-demo-form/) - Thank you for completing our online demo request. A RoomKeyPMS representative will get back to you within 1 business day. For an immediate chat please book a meeting time below: In the meantime, check out this PDF tip sheet to find out 5 Reasons to Choose RoomKeyPMS. Choosing software can be overwhelming. Maximize your
- [Pricing](https://roomkeypms.com/pricing/)
- [Privacy Notice](https://roomkeypms.com/privacy-policy/)
- [Third Party Copyrights](https://roomkeypms.com/third-party-copyrights/)
- [Thank you for completing our book a demo form.](https://roomkeypms.com/thank-completing-book-demo-form/) - Thank you for completing our online demo request. A RoomKeyPMS representative will get back to you within 1 business day. For an immediate chat please book a meeting time below: In the meantime, check out this PDF tip sheet to find out 5 Reasons to Choose RoomKeyPMS. Choosing software can be overwhelming. Maximize your
- [The Support Promise - Support by Hoteliers for Hoteliers](https://roomkeypms.com/the-support-promise/) - Who Are We? Based in beautiful Vancouver, Canada. We are ready to assist! What You Can Expect from RoomKeyPMS Every Day Responsiveness Phone Support: Monday – Friday 6:00am PST to 5:00pm PST* Online Chat: Monday – Friday 9:00am PST to 4:00pm PST* Email support: response time within 5 business days* Emergency Support: Monday – Friday
- [Capterra - Thank you for completing our book a demo form.](https://roomkeypms.com/thank-completing-book-demo-form-capterra/) - Thank you for completing our online demo request. A RoomKeyPMS representative will get back to you within 1 business day. For an immediate chat please book a meeting time below: In the meantime, check out this PDF tip sheet to find out 5 Reasons to Choose RoomKeyPMS. Choosing software can be overwhelming. Maximize your
- [capterra](https://roomkeypms.com/capterra/)
- [Capterra - Book A Demo](https://roomkeypms.com/capterra-book-a-demo/)
- [RoomKeyPMS Distribution](https://roomkeypms.com/roomkeypms-distribution/)
- [Supported CRS Interfaces](https://roomkeypms.com/supported-crs-interfaces/)
- [Successful Submission](https://roomkeypms.com/successful-submission/) - Successful Submission You have successfully submitted your email for our Newsletter. If you would like to learn more about how to improve your hotel's ROI, check out our Top Resources and Blog Articles below.
- [Successful Submission](https://roomkeypms.com/successful-submission-investor/) - Successful Submission You have successfully submitted your email for our Newsletter.
- [Thank You - The Tech Stack Hotels Need for the New Decade](https://roomkeypms.com/thankyou-the-tech-stack-hotels-need-for-the-new-decade/) - Thank you for your interest in our report on "The Tech Stack Hotels Need for the New Decade". Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve your
- [Thank You - Your 2019 HITEC Highlights Cheat Sheet Download Is Ready](https://roomkeypms.com/thankyou-2019-hitec-highlights-cheat-sheet/) - Thank you for your interest in our Cheat Sheet: "2019 HITEC Highlights: Key Takeaways & Trends". Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve your hotel's ROI, check
- [Thank You - Your 5 Key Challenges Whitepaper Download is in Your Email](https://roomkeypms.com/thank-you-5-key-challenges-whitepaper/) - Thank you for downloading the Whitepaper: 5 Key Challenges a PMS Can Overcome to Improve Guest Departures and Post-Stay Relationships. Your White Paper will be delivered to the email address you entered in the next few minutes. If you haven't read the First Part in this Series, feel free to download it here: 6 Reasons your PMS vendor
- [Thank You - Your 5 Key Challenges Whitepaper Download is in Your Email](https://roomkeypms.com/thank-5-key-challenges-whitepaper-download-email/) - Thank you for downloading the Whitepaper: 5 Key Challenges a PMS Can Overcome to Improve Guest Departures and Post-Stay Relationships. Your Whitepaper will be delivered to the email address you entered in the next few minutes. If you haven’t read the First Part in this Series, feel free to download it here: 6 Reasons your PMS
- [Thank You - Your 6 Reasons Whitepaper Download Is Ready](https://roomkeypms.com/thankyou-6-reasons-whitepaper/) - Thank you - Your 6 Reasons your PMS vendor is the right end-to-end provider to improve customer relationships before the Guest Life Cycle Download is Ready. Your Whitepaper will be delivered to the email address you entered in the next few minutes. If you haven't read the Second Part in this Series, feel free to download it here:
- [Thank You - Your ADR Cheat Sheet Download Is Ready](https://roomkeypms.com/thankyou-adr-cheat-sheet/) - Thank you for your interest in our Cheat Sheet: "All There is to Know About ADR." Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve your hotel's ROI, check
- [Thank You - Your Budget Guide Download Is Ready](https://roomkeypms.com/thankyou-budget-guide/) - Thank you for your interest in our Budget Guide: "How to Plan Your Hotel Budget: A Step-by-Step Guide" Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve your hotel's
- [Thank You - Your Buyers Guide Download Is Ready](https://roomkeypms.com/thank-buyers-guide-download-ready/) - Thank you for downloading The Smart Decision Guide to Hotel Property Management Systems. Your eBook will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve your hotel's ROI, check out our
- [Thank you for completing our PCI compliance 3.2 AOC request form](https://roomkeypms.com/thank-completing-pci-compliance-3-2-aoc-request-form/) - Thank you for completing our PCI compliance 3.2 AOC request form A representative will get back to you in 2-3 business days.
- [Thank You - Your Payment Processing Cost Analysis Template Download Is Ready](https://roomkeypms.com/thankyou-payment-processing-cost-analysis-template/) - Thank you for your interest in our "Hotel Payment Processing Cost Analysis Template". Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve your hotel's ROI, check out our
- [Thank You - Your Payment Processing Cheat Sheet Download Is Ready](https://roomkeypms.com/thankyou-payment-processing-guide/) - Thank you for your interest in our Cheat Sheet: "All You Need to Know About Hotel Payment Processing". Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve your
- [Thank You - Your Hotelier’s Cheat Sheet to Key PMS Interfaces & Integrations](https://roomkeypms.com/thankyou-hoteliers-cheat-sheet-pms-interfaces-integrations/) - Thank you for your interest in our "A Hotelier’s Cheat Sheet to Key PMS Interfaces & Integrations". Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve your hotel's
- [Thank You - Your Hotel Metrics Cheat Sheet Download Is Ready](https://roomkeypms.com/thankyou-hotel-metrics-cheat-sheet/) - Thank you for your interest in our "Hotel Metrics Cheat Sheet: 10 Calculations You Need to Know." Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. To learn more about how to improve your hotel's ROI, check out our
- [Thank You - Your Guest Life Cycle Series Whitepaper Part 2 Download Is Ready](https://roomkeypms.com/thankyou-guest-life-cycle-whitepaper-part-2/) - Thank you for your interest in The Impact of a PMS in the Guest Life Cycle - Stages 1–3: Pre-Arrival, Arrival and Occupancy/Stay. Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk mail folder. If you haven't read the First Part in
- [Thank You - Your Guest Life Cycle Series Part 2 Whitepaper Download Is Ready](https://roomkeypms.com/thankyou-part-2-guest-life-cycle-whitepaper/) - Thank you for your interest in The Impact of a PMS in the Guest Life Cycle - Stages 1–3: Pre-Arrival, Arrival and Occupancy/Stay. Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk mail folder. If you haven't read the First Part in
- [Thank You - Your Front Desk Operations Whitepaper Download is in Your Email](https://roomkeypms.com/thankyou-front-desk-operations-whitepaper/) - Thank you for your interest in our white paper: "The Bottom Line: 5 Ways RoomKeyPMS Streamlines Hotel Front Desk Operations" Your download will be delivered to the email address you entered in the next few minutes. If you don’t see it, please check your junk folder. To learn more about how to improve your hotel’s ROI, check
- [Offerly](https://roomkeypms.com/offerly/)
- [Thank you for completing our RoomKeyPMS Distribution Form](https://roomkeypms.com/thank-you-for-completing-our-roomkeypms-distribution-form/) - Thank you for completing our RoomKeyPMS Distribution Inquiry form. A RoomKeyPMS representative will get back to you within 1 business day. If you would like to learn more about how to improve your hotel's ROI, check out our Top Resources and Blog Articles below.
- [Thank You - Your Customer Acquisition Guide Download Is Ready](https://roomkeypms.com/thankyou-customer-acquisition-guide/) - Thank you for your interest in our Guide: "How to Calculate Your Property’s Guest Acquisition Cost". Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve your hotel's ROI, check
- [RoomKeyPMS Distribution Inquiry](https://roomkeypms.com/roomkeypms-distribution-inquiry/)
- [Case Study: The Atticus Hotel & Third Street Flats](https://roomkeypms.com/customers/case-study-the-atticus-hotel/)
- [RoomKeyPMS REST API](https://roomkeypms.com/roomkeypms-rest-api/) - The RoomKeyPMS data interface allows you to draw on existing data in your system for use in other software. Instead of undertaking labor-intensive data entry, the interface allows you to plug commonly used hotel information directly into programs that need it. Potential Uses The data interface has many uses, for example: Targeted email campaigns:
- [Features](https://roomkeypms.com/features/)
- [Housekeeping](https://roomkeypms.com/housekeeping/)
- [Online Booking Engine](https://roomkeypms.com/commission-free-booking-engine/) - Commission-free, mobile-friendly booking engine for your hotel’s website.
- [Profile Match & Merge](https://roomkeypms.com/artificial-intelligence-guest-profile-matching-merging/)
- [Third Party Processing Applications](https://roomkeypms.com/third-party-processing-applications/)
- [Thank you for completing our Rate Shopping Report Form](https://roomkeypms.com/thank-completing-rate-shopping-report-inquiry-form/) - Thank you for completing our "RoomKeyPMS Rate Shopping Report, powered by nSight" Inquiry form. A RoomKeyPMS representative will get back to you within 1 business day. If you would like to learn more about how to improve your hotel's ROI, check out our Top Resources and Blog Articles below.
- [Thank you for completing our Payments Form](https://roomkeypms.com/thank-completing-payments-inquiry-form/) - Thank you for completing our RoomKeyPMS Payments Inquiry form. A RoomKeyPMS representative will get back to you within 1 business day. If you would like to learn more about how to improve your hotel's ROI, check out our Top Resources and Blog Articles below.
- [Thank you for completing our Mobile Form](https://roomkeypms.com/thank-completing-mobile-inquiry-form/) - Thank you for completing our RoomKeyPMS Guest Mobile Inquiry form. A RoomKeyPMS representative will get back to you within 1 business day. If you would like to learn more about how to improve your hotel's ROI, check out our Top Resources and Blog Articles below.
- [Thank you for completing our contact form.](https://roomkeypms.com/contact-us-form-thank-you/) - Thank you for completing our contact form. A RoomKeyPMS representative will get back to you within 1 business day. If you would like to learn more about how to improve your hotel's ROI, check out our Top Resources and Blog Articles below.
- [Thank you for completing our book a demo form.](https://roomkeypms.com/thank-completing-demo-form-powerful/) - Thank you for completing our book a demo form. A RoomKeyPMS representative will get back to you within 1 business day. In the meantime, check out this tip sheet to find out 5 Reasons to Choose RoomKeyPMS. Choosing software can be overwhelming. Maximize your experience with this list of things to focus on so
- [Thank you for completing our "Profile Matching & Merging Inquiry" form](https://roomkeypms.com/thank-completing-profile-matching-merging-inquiry-form/) - Thank you for completing our "Profile Matching & Merging" Inquiry form. A RoomKeyPMS representative will get back to you within 1 business day. If you would like to learn more about how to improve your hotel's ROI, check out our Top Resources and Blog Articles below.
- [Vertical Booking Test Page](https://roomkeypms.com/vertical-booking-test-page/)
- [Thank you for reaching out!](https://roomkeypms.com/thank-you-budgeting-growth/) - Thank you for reaching out! A RoomKeyPMS representative will get back to you within 1 business day to setup a call for a Needs Assessment to help understand how a PMS will improve your ROI as part of your upcoming growth strategy for 2018. If you would like to learn more about how to improve
- [Thank you for completing our book a demo form.](https://roomkeypms.com/thank-completing-demo-form-best/) - Thank you for completing our book a demo form. A RoomKeyPMS representative will get back to you within 1 business day. If you would like to learn more about how to improve your hotel's ROI, check out our Top Resources and Blog Articles below.
- [Thank You - Your RoomKeyPMS Buyer's Guide is Ready](https://roomkeypms.com/thankyou-roomkeypms-buyers-guide/) - Thank you for your interest in our Guide: "RoomKeyPMS Buyer's Guide: How to Choose the Right Technology for Your Hotel". Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve
- [Thank You - Your RevPAR, GOPPAR, and ARPAR Cheat Sheet Download Is Ready](https://roomkeypms.com/thankyou-revpar-goppar-arpar-cheat-sheet/) - Thank you for your interest in our Cheat Sheet: "All There is to Know About RevPAR, GOPPAR and ARPAR". Your download will be delivered to the email address you entered in the next few minutes. If you don't see it, please check your junk folder. If you would like to learn more about how to improve your
- [RoomKeyPMS Inside Sales Inquiry](https://roomkeypms.com/roomkeypms-inside-sales-inquiry/)
- [RoomKeyPMS Guest Mobile Inquiry](https://roomkeypms.com/roomkeypms-mobile-inquiry/)
- [RoomKeyPMS Payments Inquiry](https://roomkeypms.com/roomkeypms-payments-inquiry/)
- [Trainer & Implementation Specialist](https://roomkeypms.com/careers/trainer-and-implementation-specialist/)
- [Customer Support & Implementation Specialist](https://roomkeypms.com/careers/customer-support-implementation-specialist/)
- [.NET Software Developer](https://roomkeypms.com/careers/net-software-developer/)
- [Inside Sales Representative](https://roomkeypms.com/careers/inside-sales-representative/)
- [Interface Specialist](https://roomkeypms.com/careers/interface-specialist/)
- [RoomKeyPMS Payments In-App Banner](https://roomkeypms.com/roomkeypms-payments-in-app-banner/)
- [Client Software Support Specialist](https://roomkeypms.com/careers/client-support-software-specialist/)
- [Customer Service Software Support Specialist](https://roomkeypms.com/careers/customer-service-software-support-specialist/)
- [Customer Service](https://roomkeypms.com/customer-service/) - Who Are We? Based in beautiful Vancouver, Canada. We are ready to assist! We’re in this together and believe our customers should feel comfortable and supported at every step. We’ve designed our support service to ensure you have access to local experts that understand your business, whenever you might need them. Local Experts Our customer
- [ROI Calculator](https://roomkeypms.com/hotel-roi-calculator/)
- [Resources](https://roomkeypms.com/resources/)
- [Sales Specialist](https://roomkeypms.com/careers/sales-specialist/)
- [Cookie Policy & Cookies](https://roomkeypms.com/cookie-policy-cookies/)
- [Profile Match & Merge Case Study: Escape Lodging](https://roomkeypms.com/customers/profile-match-merge-case-study-escape-lodging/)
- [Senior Quality Assurance Lead](https://roomkeypms.com/careers/senior-quality-assurance-lead/)
- [Download Full Report](https://roomkeypms.com/hotel-roi-calculator/download-full-report/)
- [Results](https://roomkeypms.com/hotel-roi-calculator/results/)
- [Success! ROI Calculator](https://roomkeypms.com/success-roi-calculator/)
- [Database Developer (MS-SQL Database Developer)](https://roomkeypms.com/careers/database-developer/)
- [Error! ROI Calculator](https://roomkeypms.com/error-roi-calculator/)
- [Support](https://roomkeypms.com/support/)
- [Director of Product Management](https://roomkeypms.com/careers/director-of-product-management/)
- [RoomkeyPMS News](https://roomkeypms.com/news/)
- [Submission Error](https://roomkeypms.com/submission-error/)
- [Submission Error](https://roomkeypms.com/submission-error-investor/)
- [Product Manager](https://roomkeypms.com/careers/product-manager/)
- [.NET QA Developer / Tester](https://roomkeypms.com/careers/net-qa-developer-tester/)
- [Delphi Developer](https://roomkeypms.com/careers/delphi-developer/)
- [Trainer/Implementation Specialist](https://roomkeypms.com/careers/trainer-implementation-specialist/)
- [Quality Assurance Tester](https://roomkeypms.com/careers/quality-assurance-tester/)
- [Senior Sales Specialist](https://roomkeypms.com/careers/senior-sales-specialist/)
- [Data Analyst](https://roomkeypms.com/careers/data-analyst/)

## News

- [Lakeview Hotels & Resorts Celebrates 20 Years of Innovation, Growth, and Guest Service with RoomKey](https://roomkeypms.com/news/lakeview-hotels-resorts-celebrates-20-years-of-innovation-growth-and-guest-service-with-roomkey/) - TORONTO, July 22, 2025 — RoomKeyPMS is celebrating a remarkable milestone in its long-standing partnership with Lakeview Hotels & Resorts: 20 years of continuous collaboration and trusting RoomKey as its property-management solution. From a single-property launch in Brandon, Manitoba, to a portfolio-wide implementation across Canada, the hotel company’s loyalty to RoomKey reflects two decades of
- [RoomKeyPMS Partners with FLEXIPASS to Modernize Keyless Guest Access with Digital Keys](https://roomkeypms.com/news/roomkeypms-partners-with-flexipass-to-modernize-keyless-guest-access-with-digital-keys/) - Vancouver, BC - RoomKeyPMS, a leading provider of cloud-based property management systems, is excited to announce its partnership with FLEXIPASS, a cutting-edge company specializing in digital key solutions and keyless guest experiences. Through this strategic integration, RoomKeyPMS aims to transform the guest experience by offering seamless and secure digital keys in their Mobile Guest check-in
- [RoomKeyPMS Launches RoomKeyPMS Capital, a Powerful Growth Capital Alternative for Hotels](https://roomkeypms.com/news/roomkeypms-launches-roomkeypms-capital-a-powerful-growth-capital-alternative-for-hotels/) - Vancouver, BC - RoomKeyPMS, a leading provider of cloud-based hotel management software, is proud to announce the launch of its newest product, RoomKeyPMS Capital. With RoomKeyPMS Capital, hoteliers may be pre-approved for access to capital based on their credit card processing history. These funds can be quickly deployed on any project from renovating your hotel
- [Red Lion Hotels Names RoomKeyPMS as an Approved PMS Vendor](https://roomkeypms.com/news/red-lion-hotels-names-roomkeypms-approved-pms-vendor/) - Vancouver, B.C. May 15, 2017 – RoomKeyPMS reports that RLHC has named RoomKeyPMS one of its approved property management systems (“PMS”) vendors eligible to serve the RLHC Select Service Brands (SSB). RLHC Vice-President of Hospitality Systems Jeffrey Parker commented, “We appreciate RoomKeyPMS‘ capacity to provide us with solutions that will help move our company towards
- [RoomKeyPMS Continues Long-Term Partnership with Duetto to Provide Open Pricing Solutions for Hoteliers](https://roomkeypms.com/news/roomkeypms-continues-long-term-partnership-duetto-provide-open-pricing-solutions-hoteliers/) - FOR IMMEDIATE RELEASE ROOMKEYPMS AND DUETTO INTEGRATE VANCOUVER, August 29, 2017 -- RoomKeyPMS has integrated with Duetto to serve hotels with industry leading revenue and property management software solutions. The hospitality companies are now announcing the partnership publicly, having launched the integration on August 18, 2015. This integration mainly serves single properties with 100+ rooms
- [RoomKeyPMS Releases First Artificial Intelligence Feature to Help Hoteliers Create Better and More Profitable Guest Relationships](https://roomkeypms.com/news/roomkeypms-releases-first-artificial-intelligence-feature-to-help-hoteliers-create-better-and-more-profitable-guest-relationships/) - FOR IMMEDIATE RELEASE Vancouver, November 14, 2017 - RoomKeyPMS announces the launch of its new, premium feature, “Profile Match and Merge”, that will be available to all client hotels starting November 14, 2017. This feature will allow RoomKeyPMS users to immediately harness the power of unified guest data from multiple guest stays into single, rich,
- [Martin Resorts Successfully Implements Profile Match & Merge Premium Feature](https://roomkeypms.com/news/martin-resorts-successfully-implements-profile-match-merge-premium-feature/) - FOR IMMEDIATE RELEASE VANCOUVER, May 10, 2018 - Vancouver, BC - Martin Resorts has successfully implemented RoomKeyPMS’ new premium Profile Match & Merge feature across its chain of Central Coast California resorts. This implementation will allow the users of Martin Resorts’ property management system (“PMS”) to combine data from multiple guest stays into single,
- [RoomKeyPMS integrates with revintel, Rainmaker’s business intelligence (BI) solution](https://roomkeypms.com/news/roomkeypms-integrates-with-revintel-rainmakers-business-intelligence-bi-solution/) - FOR IMMEDIATE RELEASE Vancouver, May 24, 2018 – RoomKeyPMS and Rainmaker, a leading hotel revenue and profit optimization platform, today announced the integration between our cloud-based property management system (PMS) and revintel, Rainmaker’s business intelligence (BI) solution. “We continue to add leading technology products to our suite of interfaces that allow our hotel customers to utilize
- [Charlestowne Hotels to Implement New Interface from RoomKeyPMS and IDeaS G3 RMS](https://roomkeypms.com/news/roomkeypms-integrates-ideas/) - FOR IMMEDIATE RELEASE Vancouver, October 23, 2018 – RoomKeyPMS and IDeaS Revenue Solutions are pleased to announce their growing relationship with innovative hospitality company Charlestowne Hotels with the implementation of a new interface at the HarbourView Inn and French Quarter Inn in Charleston, South Carolina. RoomKeyPMS has been implemented in multiple Charlestowne properties since 2010 where
- [RoomKeyPMS Partner Hotels Recognized by TripAdvisor Traveller's Choice Awards 2019](https://roomkeypms.com/news/roomkeypms-partner-hotels-recognized-by-tripadvisor-travellers-choice-awards-2019/) - FOR IMMEDIATE RELEASE VANCOUVER, Feb 14, 2019 – Vancouver, BC – RoomKeyPMS is excited to share the news that multiple partner hotels have been recognized by TripAdvisor in their annual Traveller’s Choice Awards. For the award for Top 25 Hotels in the United States, six of RoomKeyPMS’ partner hotels made the list, including the French
- [RoomKeyPMS Releases Upselling Feature Bundled in with their Mobile Product](https://roomkeypms.com/news/roomkeypms-releases-upselling-feature-bundled-in-with-their-mobile-product/) - RoomKeyPMS announces the release of room upgrade upselling bundled directly into their Mobile Guest product. Using this new feature, hotels can increase their revenue during the pre-arrival and check-in process. This functionality will allow for: Customizable Price – Set incremental upselling amounts and margin based on room type. Customize Offering – Publish upselling descriptions, titles,
- [RoomKeyPMS Launches Hotel Payment Processing Solution](https://roomkeypms.com/news/roomkeypms-launches-hotel-payment-processing-solution/) - FOR IMMEDIATE RELEASE September 5, 2019 – Vancouver, BC – RoomKeyPMS announces the launch of its new product, RoomKeyPMS Payments, a simplified PMS payment processing solution engineered for hotels. This product is a perfect solution for any hotels looking to take the complexity out of payment processing, speed up reconciliations or increase payment security and
- [RoomKeyPMS Publishes Full Listing of 100+ System Interfaces & Integrations](https://roomkeypms.com/news/roomkeypms-publishes-full-listing-of-100-system-interfaces-integrations/) - FOR IMMEDIATE RELEASE May 15, 2019 – Vancouver, BC – RoomKeyPMS has published a detailed listing of its 100+ system interfaces and integrations offerings, which fulfill all hotelier needs, including accounting, revenue and reputation management, and front desk and guest management. Available immediately, some of the more popular interfaces and integrations include: Direct Connects to
- [RoomKeyPMS Continues Expanding Customer Support Team with Customer Service & Hospitality Industry Expert](https://roomkeypms.com/news/roomkeypms-continues-expanding-customer-support-team-with-customer-service-hospitality-industry-expert/) - FOR IMMEDIATE RELEASE September 24, 2019 – Vancouver, BC – RoomKeyPMS has continued expanding their customer support team with the hiring of another customer service and hospitality industry expert, Mike Watling. Mike comes to RoomKeyPMS with a range of experience in the customer service and hospitality industry. After spending 10 years in the banking
- [RoomKeyPMS Releases New Case Study: The Atticus Hotel & Third Street Flats](https://roomkeypms.com/news/new-case-study-the-atticus-hotel-third-street-flats/) - FOR IMMEDIATE RELEASE October 29, 2019 – Vancouver, BC – Under the Live McMinnville LLC Property group, both The Atticus Hotel and Third Street Flats have implemented the RoomKeyPMS Payments solution, and their experience was documented in a recently published Case Study. Since implementation, both properties have seen immediate improvement in user experience and
- [Tourism and Hospitality Instructor Joins RoomKeyPMS’ Implementation Team](https://roomkeypms.com/news/tourism-and-hospitality-instructor-joins-roomkeypms-implementation-team/) - FOR IMMEDIATE RELEASE February 20, 2020 – Vancouver, BC – Rubika Narula has recently joined RoomKeyPMS as a new Trainer and Implementation Specialist. Originally from Ottawa, Ontario, Rubika spent most of her early years living in different countries and experiencing different cultures. After having lived in Uganda, Sweden, Ethiopia, and India, she made the
- [RoomKeyPMS launches “Emergency Hotel Rooms” Website for COVID-19](https://roomkeypms.com/news/roomkeypms-launches-emergency-hotel-rooms-website-for-covid19/) - FOR IMMEDIATE RELEASE March 31, 2020 – Vancouver, BC – RoomKeyPMS releases a new hotel booking website to help hotels connect with communities in need of a room in North America. The novel coronavirus – COVID-19 – continues to rattle our industry as we face unprecedented challenges every day. Considering the evolving crisis, we are committed to help and support hotels and
- [RoomKeyPMS Announces Recovery Roadmap To Help Hotels Come Back Strong](https://roomkeypms.com/news/roomkeypms-announces-recovery-roadmap-to-help-hotels-come-back-strong/) - FOR IMMEDIATE RELEASE May 13, 2020 - Vancouver, BC - RoomKeyPMS released its Recovery Roadmap to provide hotels the tools they will need to build their businesses back from the COVID-19 crisis. “We have been working closely with our hotel partners to understand their immediate and long term needs to operate in a changed
- [RoomKeyPMS Launches Mobile Platform for Contactless Check-In](https://roomkeypms.com/news/roomkeypms-launches-mobile-platform-for-contactless-check-in/) - FOR IMMEDIATE RELEASE June 2, 2020 - Vancouver, BC - RoomKeyPMS releases the next version of it’s industry leading Property Management Software which includes key features like mobile contactless check-in. RoomKeyPMS 10 also includes a brand new user experience to maximize operational efficiency. All of this is connected to it’s Recovery Roadmap which was
- [RoomKeyPMS Enhances Mobile Check-In Functionality with Addition of Digital Signature Features](https://roomkeypms.com/news/roomkeypms-enhances-mobile-check-in-functionality-with-addition-of-digital-signature-features/) - FOR IMMEDIATE RELEASE VANCOUVER, June 24, 2020 – Vancouver, BC – RoomKeyPMS announces the release of enhancements to its recently launched mobile check-in functionality with the addition of digital signature and document storage features. These enhancements are part of its Recovery Roadmap designed to provide hotels with an array of tools which support new operating
- [RoomKeyPMS Releases New Case Study: The Kentucky Castle & Integrated Payments](https://roomkeypms.com/news/roomkeypms-releases-new-case-study-the-kentucky-castle-integrated-payments/) - FOR IMMEDIATE RELEASE August 5, 2020 – Vancouver, BC – A few months ago, The Kentucky Castle has implemented the RoomKeyPMS Payments solution, and their feedback and experience has been documented in a new Case Study. Since implementation, The Kentucky Castle can now process payments automatically at the time of booking, allowing hotel management to get
- [RoomKeyPMS Releases First Single Solution for Mobile Payment and Contactless Check-In](https://roomkeypms.com/news/roomkeypms-releases-first-single-solution-for-mobile-payment-and-contactless-check-in/) - FOR IMMEDIATE RELEASE September 17, 2020 – Vancouver, BC – RoomKeyPMS announced the release of enhancements to its recently launched mobile check-in functionality with the addition of seamless mobile payment processing. Taking payment during pre-arrival allows guests to reduce the time at the front desk and for many, improves their contactless experience. Combining RoomKeyPMS Mobile Check-In
- [Executive Suites Squamish Implements RoomKeyPMS’s Inhouse Mobile Check-In to Create A Contactless Experience](https://roomkeypms.com/news/roomkeypms-releases-first-single-solution-for-mobile-payment-and-contactless-check-in-copy/) - FOR IMMEDIATE RELEASE October 21, 2020 – Vancouver, BC – Executive Suites Hotel & Resorts Squamish adopted RoomKeyPMS mobile check-in this past summer to address the growing need for a contactless experience. “With our hotel focused on ‘Special Super Disinfection’ protocols for our customers it was critical to ensure our digital strategy matched our in-house sterilization.
- [RoomKeyPMS Releases Enhancements to Mobile Check-In with Automated Pre-arrival Emails](https://roomkeypms.com/news/roomkeypms-releases-enhancements-to-mobile-check-in-with-automated-pre-arrival-emails/) - FOR IMMEDIATE RELEASE November 19, 2020 – Vancouver, BC - RoomKeyPMS announces the release of enhancements to its native mobile check-in functionality with the addition of built-in automated email communications. When guest’s check-in off-site it is essential that communications guide their journey to the check-in and are not delayed due 3rd party system latency or
- [RoomKeyPMS Releases Mobile Check-Out](https://roomkeypms.com/news/roomkeypms-releases-mobile-check-out/) - January 13, 2021 – Vancouver, BC RoomKeyPMS announces the release of enhancements to its mobile guest experience with the incorporation of mobile check-out. Included in RoomKeyPMS Mobile features we have released the ability to: Provide guests with an automated branded check-out email on departure date Ensure guests can utilize their credit card on file Collect
- [RoomKeyPMS Releases Mobile Photo and ID Identification to Speed Up Check-In](https://roomkeypms.com/news/roomkeypms-releases-mobile-photo-and-id-identification-to-speed-up-check-in/) - January 28, 2021 – Vancouver, BC RoomKeyPMS announces the release of enhancements to its mobile guest experience with the addition of photo identification and ID verification. Included in RoomKeyPMS Mobile features we have added: Quick and Easy Mobile Snapshots for the Guest – Guests can easily capture a photo on their mobile device without the
- [RoomKeyPMS Releases Advanced 2-Way TravelClick iHotelier Interface](https://roomkeypms.com/news/roomkeypms-releases-advanced-2-way-travelclick-ihotelier-interface/) - March 9, 2021 – Vancouver, BC RoomKeyPMS announces the release of an advanced TravelClick interface built on the speed and powerful monitoring capabilities of our cloud-based Enterprise Data Hub. In addition to availability, rates, inventory and restrictions this new interface adds: Guest Services Support – Allowing guest services to flow directly from iHotelier into a
- [RoomKeyPMS Releases Automated Guest Check-Out with Immediate Mobile Payment and Room Release to Save Hotel Staff Time](https://roomkeypms.com/news/roomkeypms-releases-automated-guest-check-out-with-immediate-mobile-payment-and-room-release-to-save-hotel-staff-time/) - April 13th, 2021 – Vancouver, BC RoomKeyPMS announces the release of an automated guest check-out to streamline the check-out process on mobile devices. Guests will be able to automatically settle their bill, process the credit card payment and complete the PMS check-out for the hotel. This functionality will allow for: Automate Room Release and Inventory
- [RoomKeyPMS Hires Luxury Hotel Expert to Join Customer Support Team](https://roomkeypms.com/news/roomkeypms-hires-luxury-hotel-expert-to-join-customer-support-team/) - FOR IMMEDIATE RELEASE November 13, 2019 – Vancouver, BC – RoomKeyPMS is excited to announce the hiring of another Customer Support team member, Katie Knight, who is an expert in luxury hotel brands. Recently relocated from Australia, Katie worked as a Reservations Agent and then Systems Coordinator at the luxury hotel brand Spicers Retreats,
- [RoomKeyPMS Celebrates 19 Year Anniversary](https://roomkeypms.com/news/roomkeypms-celebrates-19-year-anniversary/) - FOR IMMEDIATE RELEASE VANCOUVER, BC, Jan 23, 2019 – RoomKeyPMS has reached a milestone this year, celebrating its 19th year anniversary as a leader in Hotel Property Management. Coming to market in 2000, RoomKeyPMS’ all-in-one cloud-hosted software makes running a hotel easier. With rich features for independent hotels and hundreds of interfaces to disparate hospitality systems,
- [RoomKeyPMS Releases New Case Study: The Dean Hotel](https://roomkeypms.com/news/new-case-study-the-dean-hotel/) - FOR IMMEDIATE RELEASE June 27, 2019 – Vancouver, BC – The Dean Hotel has provided valuable feedback in a recent published Case Study on its implementation of RoomKeyPMS and the SiteMinder interface. This implementation allowed The Dean Hotel to move off its previous unstable property management system (“PMS”), and resolve issues of data reliability, stability and
- [RoomKeyPMS Celebrates Milestone 20-Year Anniversary](https://roomkeypms.com/news/roomkeypms-celebrates-milestone-20-year-anniversary/) - FOR IMMEDIATE RELEASE January 22, 2020 – Vancouver, BC RoomKeyPMS is proud to celebrate its milestone 20th anniversary, marking two decades of leadership in hotel property management software. Since its software inception in 2000, RoomKeyPMS has built a cloud-based property management system that offers a complete suite of services, such as front office and
- [RoomKeyPMS Expands Customer Support Team with Local Hotelier Expert](https://roomkeypms.com/news/roomkeypms-expands-customer-support-team-with-local-hotelier-expert/) - FOR IMMEDIATE RELEASE August 1, 2019 – Vancouver, BC – RoomKeyPMS has expanded their customer support team with the hiring of a North American hotelier expert, Fernando Mallari. Born in the Philippines, Fernando was exposed to the industry at a very young age, as part of a family who owned a successful franchise restaurant chain.
- [RoomKeyPMS Focuses on Enhancing the Customer Experience through Training and Support](https://roomkeypms.com/news/roomkeypms-focuses-on-enhancing-the-customer-experience-through-training-and-support-2/) - RoomKeyPMS announces plans to enhance the customer experience by reviewing the current access to customer support and training options available to customers. Times are changing ever so quickly and improving methods of learning the features and functionality of our product is vital to keep up with the times as customers are looking for easier ways
- [Skift Research Reports How Vendors like RoomKeyPMS are “Shaking Up” the PMS Space](https://roomkeypms.com/news/skift-research-reports-how-vendors-like-roomkeypms-are-shaking-up-the-pms-space/) - FOR IMMEDIATE RELEASE January 28, 2020 – Vancouver, BC – Skift Research has recently published a new report about the PMS landscape, and how cloud-computing vendors like RoomKeyPMS are “shaking up [the] stale corner of hotel tech, and it’s crazy exciting.” Along with the history of the PMS and technology provided by legacy
- [RoomKeyPMS is off to HD Expo!](https://roomkeypms.com/news/roomkeypms-off-hd-expo/) - Connect with RoomKeyPMS at www.hdexpo.com HD Expo in Las Vegas on May 3-5 at Mandalay Bay. It's the premier trade show and hospitality conference for the industry, established in 1992 by Hospitality Design magazine. Not only can you connect with RoomKeyPMS, it's a chance to see the most innovative products and services, share ideas, and connect with other hospitality professionals. Hospitality professionals are
- [RoomKeyPMS at HITEC Toronto 2017!](https://roomkeypms.com/news/roomkeypms-hitec-toronto-2017/) - RoomKeyPMS will be in attendance at HITEC Toronto 2017, held Tuesday, June 26 through Thursday, June 29 at the Metro Toronto Convention Centre. At HITEC Toronto, you will find an unparalleled trade show with the latest hospitality technology products and services on display. Registering for HITEC today will guarantee you access to the best in
- [Best June this Century?](https://roomkeypms.com/news/best-june-century/) - June 2014 is reported the best month of June this century by STR. The US hotel industry posted an impression gains in all three hotel key performance metrics for June 2014: Occupancy at an impressive 71.7%, the best June prior being in 2007 at 71.1% ADR was up 3.9% at $112 RevPAR grew by 6.4% to $71 This increase for June 2014
- [RoomKeyPMS Partners with Cendyn to Provide Customer Relationship Solutions for Hoteliers](https://roomkeypms.com/news/roomkeypms-partners-with-cendyn-to-provide-customer-relationship-solutions-hoteliers/) - FOR IMMEDIATE RELEASE ROOMKEYPMS AND CENDYN INTEGRATE VANCOUVER, July 12, 2017 -- RoomKeyPMS has integrated with Cendyn to provide hotels with marketing automation and guest intelligence for multi-property and multi-brand implementations. RoomKeyPMS has previously offered integration with Cendyn's Guestfolio Customer Relationship Management (CRM) product, but this latest integration includes Cendyn’s eInsight CRM. Cendyn eInsight is
- [Recent Press - RSI's Welcome Mat](https://roomkeypms.com/news/recent-press-rsis-welcome-mat/) - NV company retains recruits through staff-friendly initiatives Written by Caroline Skelton, North Shore News Published: Sunday, March 02, 2008 If you're still feeling peeved about the lack of Family Day in the B.C. statutory holiday schedule last month, here's some good news: turns out you may not have to move to Ontario to find the
- [Southern Gold Acquires Additional Shares in RSI International Systems Inc.](https://roomkeypms.com/news/southern-gold-acquires-additional-shares-rsi-international-systems-inc-2/) - FOR IMMEDIATE RELEASE VANCOUVER, BC; November 19, 2012 – Southern Gold Resources Ltd. (“Southern Gold”) today announced that it has acquired beneficial ownership of an additional 50,000 common shares of RSI International Systems Inc. (TSX-V:RSY) (“RSI”) in the public market. The obligation to file a news release was triggered by the acquisition by Southern Gold
- [Southern Gold Acquires Additional Shares in RSI International Systems Inc.](https://roomkeypms.com/news/southern-gold-acquires-additional-shares-rsi-international-systems-inc/) - FOR IMMEDIATE RELEASE VANCOUVER, BC; June 25, 2013 – Southern Gold Resources Ltd. (“Southern Gold”) announces that it has acquired beneficial ownership of an additional 618,500 common shares of RSI International Systems Inc. (TSX-V:RSY) (“RSI”) through the facilities of the TSX Venture Exchange at an average price of $0.09 per share. The shares were acquired
- [Major Shareholder of Skywire Increases Ownership of Shares in RSI (RSY.V) International Systems Inc.](https://roomkeypms.com/news/major-shareholder-skywire-increases-ownership-shares-rsi-rsy-v-international-systems-inc/) - Las Vegas, Nevada, U.S.A. (May 24, 2016) - Ernest W. Moody Revocable Trust a significant owner in SkyWire Media, Inc. (the “Trust”) wishes to announce that it has executed an agreement with Hotel Room Xpress Pte. Ltd., Xpress Credit Limited and Heng Fung Capital Company Limited (the “Vendors”), together with ZH International Holdings Limited, the
- [Shawn Harris Appointed EVP of RoomKeyPMS Gaming](https://roomkeypms.com/news/shawn-harris-appointed-evp-of-roomkeypms-gaming/) - June 16, 2016 – Vancouver, British Columbia. RoomKeyPMS, a subsidiary of RSI International Systems Inc. (TSXV – RSY), is pleased to announce the appointment of Mr. Shawn Harris of Las Vegas, Nevada as the company’s Executive Vice President of RoomKey Gaming. Mr. Charles Ku, CEO of RSI states “As RSI moves forward with their PMS
- [Early Warning Report Issued Pursuant to National Instrument 62-103 in Respect of the Expiry of Warrants of RSI International Systems Inc.](https://roomkeypms.com/news/early-warning-report-issued-pursuant-national-instrument-62-103-respect-expiry-warrants-rsi-international-systems-inc/) - Toronto, Ontario -- (Newsfile Corp. – October 26, 2016) – On October 21, 2016, 1,217,709 common share purchase warrants of RSI International Systems Inc. (“RSI International”) beneficially owned by Mario Grech expired unexercised, representing a change in Mr. Grech’s securityholding percentage of the issued and outstanding common shares of RSI International of approximately 3.31%, assuming
- [How Does Revenue Management Work In Small and Independent Hotel Chains?](https://roomkeypms.com/news/revenue-management-work-small-independent-hotel-chains/) - Special Interview with Elizabeth Churchill, VP Sales and Marketing, Aqua Hotels and Resorts For small and independent hotel chains, a lack of resources and less money for high-end technology mean big systems and brought-in expertise just don't exist. However the hands-on-approach of senior decision-makers means better communications, leads to faster decisions, less cultural obstacles and
- [A Wise Investment When Marketing Dollars Are Scarce](https://roomkeypms.com/news/wise-investment-marketing-dollars-scarce/) - When budgets shrink with the retrenching of the economy, what tool in the marketing mix is the most cost effective? Public relations is one of the most under utilized avenues to dedicate your dollars to. And boutique PR firms as well as those practicing luxury travel PR will give the most bang for the buck,
- [Spring 2012 RoomKey Software Release](https://roomkeypms.com/news/spring-2012-roomkey-software-release/) - RoomKeyPMS Live Chat 8 months ago we launched a program that we knew would have a significant impact on how our clients received support for their day to day questions, we called this RoomKeyPMS Smart Support. As great as RoomKeyPMS Smart Support has been, we still knew there were additional opportunities available to further enhance our
- [SkyWire Awarded Top 20 Most Innovative Gaming Technology Products Awards for 2014](https://roomkeypms.com/news/skywire-awarded-top-20-innovative-gaming-technology-products-awards-2014/) - RoomKeyPMS would like to congratulate SkyWire, our POS partner with their recent win as one of the Top 20 Most Innovative Gaming Technology Products Awards for 2014 for their Mobile Connect Suite technology. The winning companies and their products will be showcased in the September issue of Casino Journal. The awards will be handed out at the
- [RSI and GuestDriven Form Partnership to Provide High‐Level Guest Engagement for Hotels](https://roomkeypms.com/news/rsi-guestdriven-form-partnership-provide-high‐level-guest-engagement-hotels/) - (Vancouver, BC) September 25, 2014. RSI International Systems Inc. ("RSI" or the "Company"; TSXV:RSY) is pleased to announce today a partnership with GuestDriven which will provide hotels with a powerful mobile guest engagement platform integrated with RSI’s RoomKeyPMS property management software. GuestDriven provides hotels with a client‐facing mobile app and a hotel‐facing marketing and communication
- [RoomKeyPMS is a Preferred Vantage Hospitality Vendor](https://roomkeypms.com/news/roomkeypms-preferred-vantage-hospitality-vendor/) - PRESS RELEASE: RoomKeyPMS Now a Preferred Vendor for Vantage Hospitality July 18, 2016 – Vancouver, BC – RoomKeyPMS announced today their best-in-class hotel PMS software is now a Vantage Hospitality preferred product of choice for its many hotel brands. Although RoomKeyPMS has been a member of Vantage’s Preferred Vendor program for many years, recent Vantage
- [RoomKeyPMS & Offerly Announce Strategic Partnership](https://roomkeypms.com/news/roomkeypms-offerly-announce-strategic-partnership/) - PRESS RELEASE: RoomKeyPMS and Offerly announce strategic partnership. May 10, 2016 – Vancouver, BC – RoomKeyPMS announced today it has formed a strategic partnership with Offerly, making it a part of their RoomKeyPMS offering as a bundled solution or standalone product. Offerly's tool allows hoteliers to segment their website traffic and deliver highly targeted direct booking
- [Go Moment Partners With RoomKeyPMS](https://roomkeypms.com/news/go-moment-partners-roomkeypms/) - Hot off the presses, RoomKeyPMS is announcing today a new partnership with Go Moment to connect guests directly to hotel staff through text message. RoomKeyPMS’s new exclusive API integrates directly to Go Moment’s Ivy Platform, powered by IBM’s incredible supercomputer Watson, to act as a digital personal assistant providing everything from a room’s WiFi password, to hotel and
- [RoomKeyPMS and GuestDriven Form Partnership to Provide High-Level Guest Engagement for Hotels](https://roomkeypms.com/news/roomkeypms-guestdriven-form-partnership-provide-high-level-guest-engagement-hotels/) - September 25, Vancouver, BC: RoomKeyPMS, the leading cloud-based property management software for the global hospitality industry, is pleased to announce a new partnership with GuestDriven, the groundbreaking hospitality mobile solution provider that enables hotel brands to personalize their customer experience through its Mobile Guest Engagement platform. GuestDriven provides hotels with a client-facing mobile app and
- [EMV Payment Technology - Are you ready?](https://roomkeypms.com/news/emv-payment-technology-ready/) - EMV payment technology is designed to protect buyers from the identity thieves and hackers that lurk in the background, wreaking havoc in our business. Today on our payment cards we see a magnetic strip which stores information that is consistent with every transaction. EMV uses a small metal chip inserted inside the card. The chip
- [Tips and Tricks to maximize TripAdvisor Exposure](https://roomkeypms.com/news/tips-and-tricks-to-maximize-tripadvisor-exposure/) - TripAdvisor remains to be one of the most popular and largest travel sites in the industry, and is continuing to gain momentum. Every hotelier wants to know how to use this platform to attract more guests to your property. Here’s a little more about TripAdvisor: About TripAdvisor More than 190 million reviews and opinions from
- [Introducing RoomKey’s New Branding](https://roomkeypms.com/news/introducing-roomkeys-new-branding/) - "Introducing RoomKey’s New Branding" Every once in a while, even the best hotel or property needs a wee sprucing up, maybe the addition of a few new services to make their current loyal guests even happier, and to continue to attract new guests. Well your PMS company is no different. RoomKeyPMS has updated before (we have after
- [Goodbye Mo Bros](https://roomkeypms.com/news/goodbye-mo-bros/) - With November coming to an end, and with that ends Movember Mo Bros. RoomKeyPMS Canadian Mustachio Nuts. Thanks to all the RoomKeyPMS MoBros who participated to grow a Mo and raise funds for a great cause. The RoomKeyPMS Canadian Mustachio Nuts Movember Mo Bros were able to raise over $700 for changing the face of men's
- [Busy December for RoomKeyPMS](https://roomkeypms.com/news/busy-december-roomkeypms/) - With 2014 coming to a close, it is a busy December for RoomKeyPMS. We had our busiest sales month in November so far this year (power of Mo??), which means in December for RoomKeyPMS has trainers all over North America doing installations. It might be cold in Canada, but we our trainer Jimi currently in Alaska
- [Message Center – Tasklists](https://roomkeypms.com/news/message-center-tasklists/) - Just over a month into the new release and we thought we’d share the most impressive way some properties are using the Log Book feature for their day to day operations. The Front Office Task list is an invaluable tool for any front office but is having a paper copy the best way to implement
- [Happy New Year! Bring on 2013!](https://roomkeypms.com/news/happy-new-year-bring-2013/) - As we collectively don our party hats to bid adieu to 2012, it has been another year of profound change for the hospitality industry in general and hotel’s in particular. And it’s not just the amount of change; it’s the pace of it. Unpredictable economies, the continuing evolution of distribution players, new consumer technology all
- [RoomKeyPMS Experiences Explosive Growth](https://roomkeypms.com/news/roomkeypms-experiences-explosive-growth/) - 2014 has been an exciting year so far for all of us at RoomKeyPMS. In April we moved our office from North Vancouver to trendy Gastown. Our new office location is: #402 – 134 Abbott Street Vancouver, BC V6K 2K4 We have added several new people to the team over the last 2 months, welcoming:
- [RoomKeyPMS May Newsletter](https://roomkeypms.com/news/roomkeypms-may-newsletter/) - Welcome to a beautiful, blooming Spring. Thought it was time for a quick 2015 wrap-up and beyond for RoomKeyPMS. As the hotel industry continues to bloom, with STR recording positive results for the April. In year-over-year measurements industry performance is rising in all 3 top indictors Occupancy: rose 4.3 percent to 69.8 percent. Average daily
- [Looking To Increase Your International Clientele?](https://roomkeypms.com/news/looking-to-increase-your-international-clientele/) - Are you looking to increase your international clientele? Are you looking to expand into new markets? Europe? Asia? Here are some tips on how to grow your existing customer base. Revisit Your Marketing Strategy The first way to position your hotel for an international growth is to revisit your website and all marketing material in
- [David Suzuki Foundation Becomes a Recipient of the RoomKey Environment Fund](https://roomkeypms.com/news/david-suzuki-foundation-becomes-recipient-roomkey-environment-fund/) - NORTH VANCOUVER, BC – March 27, 2008 -- RSI International Systems Inc. (“RSI”) (TSX Venture Exchange: RSY), today announced that the David Suzuki Foundation has agreed to become a primary beneficiary of donations raised by the RoomKey PMS Environment Fund, assisting RSI in distributing fund proceeds across various qualified environmental programs. The RoomKey Environment Fund
- [$700 Apple Gift Card - Refer A Friend](https://roomkeypms.com/news/700-apple-gift-card-refer-friend/) - We are excited to remind you about our Refer-a-Friend program at RoomKeyPMS. It’s simple, all you need to do is refer a fellow hotelier to RoomKeyPMS and if they sign up for service by June 30, 2016, you will receive a valuable $700 Apple Store gift card to use towards the purchase of your favorite Apple
- [Increase Occupancy During Off-Season](https://roomkeypms.com/news/increase-occupancy-off-season/) - Many hoteliers have a slower time of the year, when those off-season blues set in and revenues decline. Being in the PMS software world, we hear a lot off feedback from our clients globally and we’d love to share what we think are some of the best practices to bump up off-season revenue. Reduce your
- [Improving Guest Experience with Analytics](https://roomkeypms.com/news/improving-guest-experience-analytics/) - Great read from our friends at Hospitality Upgrade. "When done effectively, the integration of analytics will provide better understanding of the factors that influence profitability, guest satisfaction, brand loyalty and churning, while at the same time provide the insights to help develop new and innovative ways of improving the guest experience." Read the full article here.
- [Hoteliers: Marketing Automation Is A Must](https://roomkeypms.com/news/hoteliers-marketing-automation-must/) - Marketing for your hotel is no easy task. A hotel has endless marketing options. Many properties have already incorporated automated marketing for their property. If your property hasn't already, then now is the time. Automated marketing will deliver a significant ROI for your property. Traditionally, management could hire a marketing professional to their team, or
- [Guestfolio awarded World's Leading Hotel CRM Technology Provider](https://roomkeypms.com/news/guestfolio-awarded-worlds-leading-hotel-crm-technology-provider/) - RoomKeyPMS would like to congratulate our partner Guestfolio in their recent win of World’s Leading Hotel CRM (Customer Relationship Management) Technology Provider 2014 by World Travel Awards. Hailed as the “Oscars” of the travel industry, the World Travel Awards recognises companies, organisations and brands that push the boundaries of industry excellence. Guest folio enables hoteliers to better
- [Google The Next OTA?](https://roomkeypms.com/news/google-next-ota/) - While hoteliers go about their distribution business during the busy season, Google has quietly rolled out a new instant booking interface. https://www.google.com/hotels The meta search giant has long been a hub for helping travelers find, research and book travel arrangements. Typically the user would be handed over to the hotel website or an OTA when it
- [OTAs -- Hoteliers Friend or Foe?](https://roomkeypms.com/news/otas-hoteliers-friend-foe/) - What you need know -- when, who and at what cost? There has always been a hate/love relationship between online travel agencies (OTAs) and hoteliers sometimes even considered as a ‘necessary evil’. But what do you need to know when working with OTAs? Let’s discuss and you can decide if it’s a friend or foe.
- [Martin Resorts - RoomKeyPMS partner hotel feature](https://roomkeypms.com/news/martin-resorts-roomkeypms-partner-hotel-feature/) - As a proud supporter of our hotelier partner, we are happy to feature Martin Resorts this week, as travelers book easy with Martin Resorts. From wine country to oceanfront paradise, Martin Resorts’ premier hotels stretch California’s Central Coast. In a downtown garden setting, the historic Paso Robles Inn is situated in beautiful Paso Robles Wine
- [Refer a Friend - Earn a $700 Apple Gift Card](https://roomkeypms.com/news/refer-friend-earn-700-apple-gift-card/) - Introduce RoomKeyPMS to a fellow hotelier and if they purchase RoomKeyPMS by June 30, 2016, we will send you a $700 gift card towards your favourite Apple products.
- [Ready, Set… Clean!](https://roomkeypms.com/news/ready-set-clean/) - RoomKeyPMS is excited to announce that our new and improved Housekeeping module is available for tablet and desktop! Your teams will be in the know as they receive updates on each room with focused dashboards offering real-time status updates. Gain insight into capacity-based planning as you shift workloads for the best results. Even as the needs
- [Pemberton Valley Lodge Wins Environmental Award](https://roomkeypms.com/news/pemberton-valley-lodge-wins-environmental-award/) - Congratulations on behalf of RoomKeyPMS. This award: "Recognizes lodging properties that have developed a culture towards integrating environmental management practices that improve everyday operations and the bottom line, while maintaining quality service and meeting guest expectations." This rating is only given to a hotel that: "Exemplifies the highest standards of environmental and social responsibility throughout
- [RoomKey "Green" Property Management System Launches Environment Fund](https://roomkeypms.com/news/roomkey-green-property-management-system-launches-environment-fund/) - The RoomKey PMS Environment Fund offers hoteliers, corporate partners and individuals the opportunity to make a positive contribution towards environmental sustainability NORTH VANCOUVER, BC – January 7, 2008 -- RSI International Systems Inc. (“RSI”) (TSX Venture Exchange: RSY), today announced the launch of the RoomKey Property Management System Environment Fund. The RoomKey Environment Fund is
- [RoomKeyPMS year in Review](https://roomkeypms.com/news/roomkeypms-year-review/) - As 2014 came to a close, it was an exciting year to be a part of RoomKeyPMS and the hospitality industry as a whole. President and COO of STR Amanda Hite is forecasting a record setting end to 2014 with average daily rate and revenue per available room both expected to end at the highest
- [RoomKeyPMS Partner Red Planet Hotels REDefining The Value Hotel Market in Asia](https://roomkeypms.com/news/roomkeypms-partner-red-planet-hotels-redefining-the-value-hotel-market-in-asia/) - RoomkeyPMS Partner Red Planet Hotels REDefining The Value Hotel Market in Asia Regional hospitality group Red Planet Hotels has launched one of Asia’s most customer-relevant hotel products by transforming its 24 properties into “Red Planet”, a brand specifically created to redefine the value hotel experience. Read the rest of the article here.
- [RoomKeyPMS Partner Magnuson Hotels See Revenue Growth Of 65% In One Year](https://roomkeypms.com/news/roomkeypms-partner-magnuson-hotels-see-revenue-growth-of-65-in-one-year/) - Magnuson Hotels Worldwide reports today year on year revenue growth of 65% across the Magnuson branded portfolio. The company also reports a very significant 61% increase in occupancy, and an 8% increase in average daily rate. In addition, Magnuson Hotels saw an escalation in RevPar, up 74% in the 12 month period. The branded portfolio
- [RoomKeyPMS named one of the fastest-growing companies in BC by Business in Vancouver](https://roomkeypms.com/news/roomkeypms-named-one-fastest-growing-companies-bc-business-vancouver/) - PRESS RELEASE: Business in Vancouver names RoomKeyPMS as one of the fastest-growing companies in BC October 14, 2016 – Vancouver, BC – RoomKeyPMS is proud to announce that Business In Vancouver magazine has acknowledged RoomKeyPMS (RSI International Systems Inc.) as one of the 100 fastest-growing companies in BC. https://www.biv.com/datatables/top-100-fastest-growing-companies-in-bc-in-2016/ As published in The Top 100
- [The Buyers Guide for Purchasing a PMS](https://roomkeypms.com/news/the-buyers-guide-for-purchasing-a-pms/) - The core of all hotels is their Property Management System (PMS). To change that PMS can be a lengthy and if not done properly, a costly experience. This change has even been equated to a root canal. Just as no one wakes up one day and says “it’s time for a root canal” when they
- [The Crisis of Growth: How U2 & Magnuson Hotels Overcame Theirs](https://roomkeypms.com/news/httpsroomkeypms-comnewscrisis-growth-u2-magnuson-hotels-overcame/) - Wonderful article from our friends at Magnuson Hotels........"Ask yourself this. Is my company growing profits—not just sales? Are we still on a focused mission, or have we compromised and drifted. If you’re not sure, here is what to do." Read the complete article here
- [Welcome Graduate Ann Arbor to RoomKeyPMS](https://roomkeypms.com/news/welcome-graduate-ann-arbor-to-roomkeypms/) - Graduate Ann Arbor is set to open next week following renovations to the former Campus Inn. RoomKeyPMS is very happy to welcome Graduate Ann Arbor to our family.
- [Online Booking Engine - Your Online Front Desk Operator](https://roomkeypms.com/news/online-booking-engine-your-online-front-desk-operator/) - Booking engines like Travel Click are almost like a front desk operator. They are, in many cases, the front line interaction with the hotel guest. Like’m or not, they are here to stay! Today, the engines that secure online reservations are a part of your daily operation and PMS system. There has been such an increase in
- [Color Matters.](https://roomkeypms.com/news/color-matters/) - Color plays a vitally important role in the world in which we live. Color can sway thinking, change actions, and cause reactions. It can irritate or soothe your eyes, raise your blood pressure or even suppress your appetite. It is also an essential element of a company’s brand identity. RoomKeyPMS continually strives to evolve
- [June 2014 - Release Notes](https://roomkeypms.com/news/june-2014-release-notes/) - RoomKeyPMS Release Notes:Version 8.5 (Build 0.18) Updates include iRates Interface RoomKeyPMS is excited to launch a 1-way integration with iRates, a powerful yet easy to use Revenue Management system. The iRates interface will allow your hotel to: Interface historical data from RoomKeyPMS to iRates Interface ongoing details about your properties with iRates including: Property Information Rates
- [5 Hotel PMS Must Haves](https://roomkeypms.com/news/5-hotel-pms-must-haves/) - When looking for a new PMS for any hospitality property can be an overwhelming task. Many questions need to be asked to ensure that you are getting all the features and functionality of your property needs will be covered by the new PMS. We have developed an easy to follow infographic to feature the 5 Must
- [Rise of the Boutique Hotel](https://roomkeypms.com/news/rise-of-the-boutique-hotel/) - The Boutique Hotel model is more popular than ever and the big brands are taking notice in this segment. The brands see the value in the Boutique segment and want to cash in on the travelers attracted to this type of guest experience. With this segment increasing in popularity, a recent Hotel News Now article set out to define
- [eSignature – Ten Reasons to consider implementing this technology](https://roomkeypms.com/news/esignature-ten-reasons-consider-implementing-technology/) - In today’s market, there are countless technological trends impacting the hospitality industry and with so many to choose from it can get overwhelming on where to start. These technologies range from complex to implement to quick solution for instant impact. eSignatures is a quick implementation and big impact but it appears as if they are
- [New RoomKeyPMS Office - Summer 2016](https://roomkeypms.com/news/new-roomkeypms-office-summer-2016/) - RoomKeyPMS is on the move this summer of 2016 to 440 Cambie Street in downtown Vancouver, in the Gastown district. This is a very exciting step in the company evolution, taking a space at almost three times the current office size. The historical heritage building was built in 1909 and originally was Edgett's grocery store. In
- [So, We Asked Luigi......](https://roomkeypms.com/news/so-we-asked-luigi/) - Some RoomKeyPMS sales and marketing team members felt it was important to have a strategic planning meeting over Italian food and wine at Ask For Luigi. Not sure if it was the fried brussels, cannellini beans & spicy aioli, or the tagliatelle verde, lamb ragu & sorrel, or the ricotta ravioli & braised leeks……but a lot
- [Hotels, OTA's Race to Revamp Their Loyalty Programs to Boost Bookings](https://roomkeypms.com/news/hotels-otas-race-revamp-loyalty-programs-boost-bookings/) - Loyalty programs had been a somewhat neglected weapon in the marketing arsenals of both hotels and online travel agencies until recent months. Major hotel chains have been adjusting their loyalty strategies to support the campaigns. Last Friday CNBC interviewed Marriott CEO Arne Sorenson, and he said, “I think the most important thing for us to succeed
- [Are RoomKeyPMS Customers Using Go Moment’s Ivy?](https://roomkeypms.com/news/roomkeypms-customers-using-go-moments-ivy/) - You bet they are! On the heels of RoomKeyPMS’s announced partnership with Go Moment……….RoomKeyPMS customer Land’s End Resort are extremely pleased with their results with Go Moment’s Ivy guest texting platform. The technology is delivering benefits to their organization, the service is fantastic and so was the customer engagement during the implementation process. It has enabled their team
- [RoomKeyPMS and Matrix Integrated Solutions Partner Up](https://roomkeypms.com/news/roomkeypms-matrix-integrated-solutions-partner/) - RoomKeyPMS and Matrix Integrated Solutions are pleased to be working together! Matrix Hospitality Systems is now an official Channel Partner, and reselling RoomKeyPMS in Ontario, Canada. Matrix Hospitality Systems has been proudly serving the Ontario hospitality marketplace since 1992, delivering a winning combination of restaurant and bar management technology solutions with a staff of foodservice
- [Co-Design Summit: By Hoteliers, For Hoteliers](https://roomkeypms.com/news/co-design-summit-hoteliers-hoteliers/) - The RoomKeyPMS first annual client Co-Design Summit is over, thank you to all the hoteliers globally who joined us here in Vancouver for this amazing two-day interactive event! Based on the fundamentals created by IDEO, an award-winning global design firm that takes a human-centered, design-based approach. RoomKeyPMS’s Co-Design Summit brought some of our most important customers together
- [Increase Bookings & Improve Guest Engagement](https://roomkeypms.com/news/increase-bookings-improve-guest-engagement/) - You are invited to join us for a 30-minute online learning session and introduction to two new RoomKeyPMS strategic partners – Offerly and Ivy by GoMoment. Join us on June 14, 2016 at 1:30PM EST / 10:30AM PST. What you will learn: How to get guests to book direct rather than with an OTA How to target guests
- [RoomKeyPMS Makes the Fastest 100 Growing Companies List](https://roomkeypms.com/news/roomkeypms-makes-fastest-100-growing-companies-list/) - RoomKeyPMS is excited to be included in Business in Vancouver 2014 Top 100 Fastest Growing Companies list. This is the first time that RoomKeyPMS has been on the list and we ranked in the top 50 at #49! This Business in Vancouver list recognizes companies in BC with the greatest percentage change in revenue over the
- [Magnuson Hotels - RoomKeyPMS Video Testimonial](https://roomkeypms.com/news/magnuson-hotels-roomkeypms-video-testimonial/) - https://www.youtube.com/watch?v=z8-BJB7t0A8
- [Oak Bay Marine Group - RoomKeyPMS Video Testimonial](https://roomkeypms.com/news/oak-bay-marine-group-roomkeypms-video-testimonial/) - https://youtu.be/WNCf9JYtdlA
- [Executive Hotels - RoomKeyPMS Video Testimonial](https://roomkeypms.com/news/executive-hotels-roomkeypms-video-testimonial/) - https://youtu.be/Bh2LA1ILo9k

## Resources

- [Engage360: The Smart Way to Engage Guests](https://roomkeypms.com/resources/engage360-the-smart-way-to-engage-guests/) - Powered by Fetch, Engage360 gives you everything you need to manage guest communication, requests, feedback, and performance in one centralized platform. See how it helps teams stay ahead of service issues and deliver personalized experiences at scale.
- [5 Ways RoomKeyPMS Streamlines Hotel Front Desk Operations](https://roomkeypms.com/resources/5-ways-roomkeypms-streamlines-hotel-front-desk-operations/) - This whitepaper addresses how front desk duties and overall operations are simplified because hotel employees have access to centralized guest information with RoomKeyPMS. Inside the Whitepaper you will learn how RoomKeyPMS: Provides front end staff with vital occupancy and operational information, updated in real-time Equips staff with accurate reporting on occupancy, room status and staffing
- [5 Key Challenges a PMS Can Overcome to Improve Guest Departures and Post-Stay Relationships](https://roomkeypms.com/resources/5-key-challenges-pms-can-overcome-improve-guest-departures-post-stay-relationships/) - This paper is the third in a series of recommendations on using a PMS to address all stages before, during and after a guest’s visit. It focuses on the last stage of the Guest Life Cycle (GLC): Departures Inside the Whitepaper you will learn: How to secure relationships with a customer while the guest is
- [The Impact of a PMS in the Guest Life Cycle: Stages 1–3](https://roomkeypms.com/resources/impact-pms-guest-life-cycle-stages-1-3-pre-arrival-arrival-occupancy-stay/) - A hotelier is responsible for more than just daily operations—they're in charge of identifying opportunities to boost guest experiences that will increase loyalty and ultimately build revenue. A next generation Property Management System (PMS) plays a vital role in improving the guest experience as well as the hotel’s efficiency and profitability. This paper is the
- [6 Reasons Your PMS Vendor is the Right End-to-End Provider to Improve Customer Relationships before the guest life cycle (GLC)](https://roomkeypms.com/resources/6-reasons-pms-vendor-right-end-end-provider-improve-customer-relationships-guest-life-cycle-glc/) - Hoteliers and hotel managers can use their Property Management System (PMS) data in several different ways to inform online marketing activities and improve metrics before, during and after a guest visits their property. This paper is the first in a series of recommendations on how to use PMS data to improve the guest experience every
- [How to Calculate Your Property’s Guest Acquisition Cost](https://roomkeypms.com/resources/how-calculate-propertys-guest-acquisition-cost/) - Guest acquisition cost (GAC) is one of the most important metrics in the hospitality industry. This metric identifies the costs associated with bringing a guest into a hotel, and is therefore intrinsically linked to a hotel’s bottom line. In theory, for a hotel to prosper, they simply need to ensure that their GAC never exceeds
- [Hotel Metrics Cheat Sheet: 10 Calculations You Need to Know](https://roomkeypms.com/resources/hotel-metrics-cheat-sheet-10-calculations-need-know/) - As a hotel General Manager, Revenue Manager or Front Desk Manager, measuring your hotel’s success is more than just looking at your bottom line—you want to make sure you are running an efficient business and making the most of your resources and marketing efforts. The following cheat sheet provides metrics specific to the hotel industry
- [All There is to Know About RevPAR, GOPPAR and ARPAR](https://roomkeypms.com/resources/cheat-sheet-revpar-goppar-arpar/) - Imagine your hotel lobby filled with guests. Some are checking in, others are checking out and many are gathered at the breakfast buffet. By all indications your hotel is doing well—but only metrics can reveal if this is true or not. It is essential for hoteliers to base their decision-making on hard metrics rather than
- [2019 HITEC Highlights: Key Takeaways & Trends](https://roomkeypms.com/resources/cheat-sheet-2019-hitec-highlights-key-takeaways-trends/) - The annual Hospitality Industry Technology Exposition and Conference (HITEC) has wrapped up its 47th year, with thousands of attendees visiting the Minneapolis Convention Centre June 17 - 20, 2019. Produced annually by Hospitality Financial and Technology Professionals (HFTP), the conference showcases the hospitality industry’s new innovations and efficiencies, and provides a number of educational sessions
- [Cheat Sheet: All You Need to Know About Hotel Payment Processing](https://roomkeypms.com/resources/cheat-sheet-all-you-need-to-know-about-hotel-payment-processing/) - Payment processing is a key part in the management of any hotel, and being able to offer multiple payment options to guests is important for improving the guest experience and driving direct bookings. However, despite these clear benefits, payment processing can be daunting to a lot of business owners as they try to navigate the
- [A Hotelier’s Cheat Sheet to Key PMS Interfaces & Integrations](https://roomkeypms.com/resources/hoteliers-cheat-sheet-key-pms-interfaces-integrations/) - In an industry that is rapidly being changed by technology, any hotel not making use of industry-specific tech and software will certainly find themselves at a disadvantage. While a property management system (PMS) is a very comprehensive tool that can automate and manage most aspects of a hotel’s business operations, its ability to integrate to
- [The Tech Stack Hotels Need for the New Decade](https://roomkeypms.com/resources/the-tech-stack-hotels-need-for-the-new-decade/) - Hoteliers are in the midst of a revolution in hotel services and operations, as they are trying to play catch-up with guest behaviours and expectations. It’s been proven that technology can help to streamline processes, optimize productivity, increase revenue, and transform the guest experience, and more and more hotels are investing in the latest innovations
- [All There is to Know About Average Daily Rate (ADR)](https://roomkeypms.com/resources/know-average-daily-rate-adr/) - Average Daily Rate (ADR) is one of the key metrics used in the hospitality industry. It is used to indicate the average price per paid occupied room during a specific time period. Hoteliers use ADR to measure a hotel’s success in comparison to competitors with similar clientele, location, size and amenities. This cheat sheet will
- [RoomKeyPMS Buyer's Guide: How to Choose the Right Technology for Your Hotel](https://roomkeypms.com/resources/roomkeypms-buyers-guide-how-to-choose-the-right-technology-for-your-hotel/) - It’s undeniable that hotels must adapt to the industry's latest technologies—and yet that process is challenging for a number of reasons. In the 2018 Lodging Technology Study, it was revealed that a majority of hotels rate their use of analytics as largely ineffective, highlighting a lack of analytical confidence. This evidences a larger theme in
- [How to Plan Your Hotel Budget: A Step-by-Step Guide](https://roomkeypms.com/resources/how-to-plan-your-hotel-budget-step-by-step-guide/) - Budget planning may be time-consuming, but it is a critical part of a hotel’s success. As the year comes to an end, hoteliers must take the time to properly outline next year’s budget. A well-planned budget streamlines operations and creates strategic opportunities for your property, ensuring that every dollar spent goes towards boosting your bookings,
- [Budget Template: Hotel Payment Processing Cost Analysis](https://roomkeypms.com/resources/budget-template-hotel-payment-processing-cost-analysis-spreadsheet/) - Payment processing is a key part in the management of any hotel, and being able to offer multiple payment options to guests is important for improving the guest experience and driving direct bookings. However, despite these clear benefits, payment processing can be daunting to a lot of business owners as they try to navigate the
- [The Mobile Guest Journey - Trends, Technologies and the PMS](https://roomkeypms.com/resources/the-mobile-guest-journey-trends-technologies-and-the-pms/) - A quick 30-minute webinar to learn about the mobile guest journey, trends and how RoomKeyPMS can help your hotel with mobile features built into the PMS. #hotelguestmobile
- [Become A Black Belt in Overbooking](https://roomkeypms.com/resources/become-a-black-belt-in-overbooking/) - IDeaS Revenue Solutions and RoomKeyPMS recorded a joint webinar Apr. 4, 2019, designed to bring together the best of both worlds when it comes to a PMS and revenue management - and hear directly from Charlestowne Hotels, how to benefit from both! At its core, revenue management is about maximizing revenue during high demand periods.
- [RoomKeyPMS Premium Add-On Webinar: Profile Match & Merge](https://roomkeypms.com/resources/webinar-profile-match-and-merge/) - We’ve launched a new premium add-on called Profile Match & Merge. A smarter way to combine guest information. Built on the most powerful AI cloud technologies (Microsoft Azure) to take your hotel to the next level. Elevate your marketing campaigns, revitalize your guest data, and build for the future. Learn how: To save time when
- [Money Saving Tips for New Hotel Technology in 2017](https://roomkeypms.com/resources/money-saving-tips-new-hotel-technology-2017/) - The world's gone mobile, so it's no surprise our industry is following suit. Guests are demanding more mobile and cloud-based experiences during their stay. Hotels that are meeting these requests are gaining market share and revenue from the competition. Your hotel should be exploring ways to give your guests more control over their stay while reducing
- [The Smart Decision Guide to Hotel Property Management Systems](https://roomkeypms.com/resources/smart-decision-guide-hotel-property-management-systems/) - Your free guide for selecting and implementing the right Hotel Property Management System for your business. Ensuring that all operations central to running a lodging property are working as efficiently and effectively as possible – all the while delivering the best possible guest experience – is no easy task. In this guide, you will learn:

## Interfaces & Integrations

- [ComXchange](https://roomkeypms.com/interfaces-integrations/comxchange/) - ComXchange is the first telecom solution built from the ground up specifically for the lodging industry. The open platform of ComXchange provides an array of communications options. From traditional analog phones to sophisticated display phones, ComXchange fits the exacting needs of any lodging type. Benefits hoteliers can expect: Lowered telecom costs with simplified per
- [Revinate](https://roomkeypms.com/interfaces-integrations/revinate/) - Increase revenue for your hotel through Revinate’s hotel marketing, guest survey and online reputation tools. Branded as “The Marketing Platform for Hoteliers”, Revinate helps to drive revenue and build better guest relationships through the use of email marketing, Guest CRM, and upsells. Their survey tool encourages guests to publish reviews to TripAdvisor and Google to
- [Benbria](https://roomkeypms.com/interfaces-integrations/loop-benbria/) - Enhance your guest experience and boost revenue by engaging with guests Pre-Stay, In-Stay, and Post-Stay. The Loop Experience Platform streamlines operations, empowering your staff to do more with less. This all-in-one guest experience management solution supports messaging, requests, and feedback across multiple brands and properties. Connect with guests through SMS, WhatsApp, and Email to unlock
- [Cendyn Revintel](https://roomkeypms.com/interfaces-integrations/cendyn-revintel/) - Scale your business by transforming your data into actionable business intelligence. Cendyn Revintel empowers hoteliers to swiftly leverage diverse data, yielding actionable insights within seconds. Seamlessly access historical and future data, slice and dice it to a granular level, and build and automate visual dashboards and reports to exceed your financial goals. Benefits hoteliers
- [Cendyn CRS](https://roomkeypms.com/interfaces-integrations/cendyn-crs/) - Maximize global demand, visibility, and bookings by swiftly adapting to market changes with Cendyn CRS. Empower your hotel’s unique needs through its award winning, cloud-based reservations solution, offering unmatched flexibility, scalability, security, and support. Connect seamlessly with over 1000 distribution partners, optimizing revenue across various channels. Benefits hoteliers can expect: • Future-proof technology with
- [Cendyn Guestfolio CRM](https://roomkeypms.com/interfaces-integrations/cendyn-guestfolio-crm/) - Understand guests like never before with a 360-degree view into their behaviours and interests through Cendyn’s Guestfolio CRM, then use those insights to engage with the right message at the right time through the right channel. Guestfolio is the hotel marketing platform that drives guest engagement, retention and conversion throughout the travel journey. With
- [Tonic](https://roomkeypms.com/interfaces-integrations/tonic/) - Tonic POS is a cloud-based point-of-sale (POS) solution designed to streamline restaurant operations. With features like tableside ordering, online ordering, inventory management, and detailed reporting, Tonic POS offers a powerful yet intuitive platform for restaurants of all sizes. It integrates seamlessly with popular third-party applications, allowing for a customized solution that fits your specific needs.
- [FLEXIPASS](https://roomkeypms.com/interfaces-integrations/flexipass/) - FLEXIPASS is your expert in mobile keys, delivering curated keyless mobile access experiences, across the world. We are at the cutting edge of technology, pushing for fast, secure, and intelligent solutions to improve the guest experience through innovation. Benefits hoteliers can expect: Reduce costs related to physical keys Improved guest experience (for those who wish
- [Akia](https://roomkeypms.com/interfaces-integrations/akia/) - Akia is a cloud-based text messaging platform that allows hotel staff to directly communicate with guests. This platform features robust artificial intelligence that manages communication and notifies staff when guests need assistance. Akia brings all channels of communication into one unified inbox whether it's Facebook Messenger, WhatsApp, website visitors, internal communications, or text messaging.
- [SiteMinder](https://roomkeypms.com/interfaces-integrations/siteminder/) - Hotels can both broaden and deepen their reach by integrating RoomKeyPMS with SiteMinder. This leading channel management solution connects hotels with over 550 OTAs and GDSs, allowing even small, hyper-local hotels to have an international presence. Updates about rates and availability are automatically shared to relevant channels instead of having to be entered manually. The
- [TryWhistle](https://roomkeypms.com/interfaces-integrations/trywhistle-2/) - TryWhistle is a guest messaging platform that helps hotels engage with their customers before, during, and after their stay. The platform provides personalized and automated guest engagement from the booking to departure stages to ensure satisfaction throughout the guest journey. A digital front office platform centralizes all guest communications, team collaboration, service requests, work orders,
- [HelloShift](https://roomkeypms.com/interfaces-integrations/helloshift-2/) - HelloShift is modern messaging for hotels - guest messaging, staff collaboration, and website chat in one platform to help hoteliers deliver phenomenal service with multi-channel messaging. Guest Messaging connects with guests through SMS, WhatsApp, Messenger, E-mail, and more. HelloShift's Guest Engagement Suite lets guests text with hotels. HelloShift integrates with the PMS and automatically
- [Jenie](https://roomkeypms.com/interfaces-integrations/jenie/) - Jenie allows you to reach your customers using their preferred format, allowing you to accept reservations, answer questions, manage upgrade requests and communicate with your guests before, during and after their stay. You can also manage automated messages based on specific guest actions, and store requests as action items for future follow-ups. Benefits hoteliers
- [Go Moment](https://roomkeypms.com/interfaces-integrations/go-moment/) - Go Moment’s automated guest engagement tool, Ivy, automatically engages your guests in real time using Artificial Intelligence. Powered by IBM Watson™, Ivy is the world’s first automated Guest Engagement platform for hotels, and makes reputation management easy, allowing you to automatically receive guest feedback in real time. Ivy delivers instant service, answering common guest
- [TravelClick GMS](https://roomkeypms.com/interfaces-integrations/travelclick-gms/) - TravelClick’s Guest Management Solutions (GMS) is more than just a customer relationship management (CRM) tool, it offers a comprehensive suite of marketing automation tools to engage your hotel guests and drive incremental revenue. Target guests with the right message at the right time, even as their behaviors change, and seamlessly customize your outreach before, during and after
- [RoomKeyPMS Payments](https://roomkeypms.com/interfaces-integrations/roomkeypms-payments/) - A simplified PMS payment processing solution engineered for hotels. Whether you’re looking to take the complexity out of payment processing, speed up your reconciliations, or increase your hotel’s security, you can do it all with our integrated platform: Save Time One solution and one team. Gone are the days of stand-alone banks, merchants, gateways and
- [SkyWire Spa](https://roomkeypms.com/interfaces-integrations/skywire-spa/) - Skywire Spa is a cloud-based, all-in-one spa software solution which incorporates retail and inventory, guest management and POS services. Manage everything at your front desk’s fingertips, including query-ing guestrooms to confirm guest data, check guestroom credit limits, and post spa bills to guest folios. Benefits hoteliers can expect: Guest checkout with complete POS capabilities
- [Pixel Tracking](https://roomkeypms.com/interfaces-integrations/pixel-tracking/) - Web analytics are a useful resource that can help to inform you about your conversions. Through tools like Google Analytics, Google Ads, Google Tag Manager, Facebook Events, Sojern, Wanderlust and Cybba, you can gather valuable data about booking engine conversions, such as revenues and guest data. All of this data can help you to better
- [Lodging Link® Solutions by Comtrol](https://roomkeypms.com/interfaces-integrations/lodging-link-solutions-by-comtrol/) - Comtrol’s Lodging Link products provide streamlined integration systems to the hospitality industry, creating seamless communications between a hotel’s property management system and its guest service systems. Hotel systems include: PBX, voice mail, call accounting, in-room Internet access, point-of-sale (POS), in-room movie, keyless entry, mini bar, and energy management systems. To view the list of supported
- [Assa Abloy Visionline by VingCard](https://roomkeypms.com/interfaces-integrations/assa-abloy-visionline-by-vingcard/) - The Visionline software system is a wireless locking solution that allows stand-alone electronic hotel locks to operate in online mode through Radio Frequency (RF-online) that is based on the Zigbee high security open platform. Benefits hoteliers can expect: Security and control Additional services for your guests Cost effective hotel operations More efficient Engineering and
- [TripTease](https://roomkeypms.com/interfaces-integrations/triptease/) - A Direct Booking Platform designed just for hotels, TripTease’s integration to RoomKeyPMS helps you build better guest relationships and drive direct bookings. An all-in-one solution to drive direct bookings, TripTease’s Direct Booking Platform will help you scale your service, connect with guests and bring online bookings back to your website. Benefits hoteliers can
- [IDeaS](https://roomkeypms.com/interfaces-integrations/ideas/) - Two Companies - One Interface Two cloud-based and innovative companies have joined forces to bring hoteliers a seamless experience. RoomKeyPMS’ all-in-one cloud-hosted software makes running a hotel easier. With rich features for independent hotels and hundreds of interfaces to disparate hospitality systems, the RoomKeyPMS platform helps hoteliers manage operations, create better guest experiences, increase revenues
- [JAZZ Fusion](https://roomkeypms.com/interfaces-integrations/jazz-fusion/) - SDD (JAZZ Fusion) offers SaaS, hosted call accounting, guest HSIA billing and personalization, technology integration and middleware, communications profitability services, internet and VOIP integration guest services. JAZZ Fusion can be implemented as premise-based software serving a single property, as hosted software serving an entire customer enterprise, or as a software service (SaaS) that can be
- [RMS Cloud POS](https://roomkeypms.com/interfaces-integrations/rms/) - RMS POS is a dedicated point of sale feature which incorporates table reservations, reporting, recipe costing and more, all in one location. RMS POS caters for both single-sites or multiple outlets and enables control over all points of sale. An all-in-one solution, POS helps businesses manage their inventory and accounts, generate real-time sales reports and
- [onePOS](https://roomkeypms.com/interfaces-integrations/onepos/) - onePOS is a unique Point of Sale solution with all of the reliability and functionality of a traditional solution with all of the features and benefits of cloud based systems. onePOS provides entire turn-key solutions for a variety of restaurants. Leveraging their knowledge of the restaurant industry and their ability to adapt industry standard solutions
- [Squirrel POS](https://roomkeypms.com/interfaces-integrations/squirrel/) - Squirrel is the world’s most established point-of-sale solution. Build your hospitality POS system with a partner who responds to fit your evolving needs. Your payments engine is proven, reliable, and precisely designed with a deep appreciation for your front of house. The touchpoint of your payment flow should look, interact, and perform as well as
- [SkyWire Restaurant POS](https://roomkeypms.com/interfaces-integrations/skywire-restaurant/) - With SkyWire's extensive suite of integrations, comps, coupons, points, and promotions are effortlessly redeemed. Enterprise capabilities with the ease of a small scale system, SkyWire leaves the headaches of other systems behind. PCI Compliant & GDPR aware, protect your guest and company with the ultimate security. Benefits hoteliers can expect: 24/7 Support Cloud, SaaS,
- [SilverWare POS](https://roomkeypms.com/interfaces-integrations/silverware-pos/) - Elevating your guest’s experience is at the forefront of our technology. If you’re not using Silverware, you’re missing out on what top operations across the globe already know. Silverware helps streamline your service to get the most out of your operation, so your team can focus on putting the customer first. Silverware specializes in hotels
- [Restaurant Manager POS](https://roomkeypms.com/interfaces-integrations/restaurant-manager/) - Restaurant Manager's Restaurant POS System helps to decrease costs, improve efficiencies and increase revenue. With Restaurant Manager’s Restaurant POS System, servers turn tables faster and lower wait times with easy check and item splitting. The Restaurant POS System maximizes your revenue by instantly adding an item from any POS workstation allowing for more accurate reporting
- [POSitouch Version 5.32](https://roomkeypms.com/interfaces-integrations/positouch-version-5-32/) - POSitouch is the food service industry’s most feature rich POS system. It handles all of your POS needs whether they are in Table Service or Quick Service, Country Clubs, Cafeterias, Delivery, Arenas or Stadiums. Whether you need 1 terminal or 50, whether your terminals are in fixed positions or mobile, POSitouch is your solution.
- [Micros POS](https://roomkeypms.com/interfaces-integrations/micros/) - Micros offers a wide variety of point-of-sale solutions: e7, RES, POS customer display, Simphony, Kiosk, Kitchen Display Systems, Mobile and Omnivore. Their robust product offerings are backed by quality service, industry-leading technology and a dedicated training program. Benefits hoteliers can expect: Turn-key POS system solutions that span the requirements for any system Scalable offering
- [Maitre'D POS](https://roomkeypms.com/interfaces-integrations/maitre-d/) - Posera’s Maitre’D POS is a full service, feature-rich solution that works in all environments such as fine and casual dining, table service, hotels, family restaurants and quick service. Maitre’D POS solutions for hospitality caters to the needs of a range of hospitality segments. It allows you to easily customize and enhance the customer relationship at
- [Digital Dining](https://roomkeypms.com/interfaces-integrations/digital-dining/) - Heartland Digital Dining is proof you don’t have to compromise on POS functionality when you choose a POS system that’s easy to use. Whether you operate one restaurant or manage a multi-unit enterprise, Digital Dining has the restaurant point of sale software solution that will help you run a successful business. Whether it’s Table Management,
- [Aloha](https://roomkeypms.com/interfaces-integrations/aloha/) - NCR Aloha POS gives you everything you need to run your restaurant in one powerful POS platform. Centrally manage your menu, promotions and price changes across all customer touchpoints, saving you time and hassle while keeping things accurate, and get durable hardware devices that fit your design with countertop, wall-mounted or handheld POS options.
- [NEC - Hyatt or HIS Format](https://roomkeypms.com/interfaces-integrations/nec-copy/) - NEC offers a wealth of unified messaging and voice mail options that help staff be more productive no matter where they happen to be working. NEC's Unified Messaging and Voice Mail solutions speed communication for corporate enterprises as well as for organizations operating in healthcare, hospitality, education, finance and government. Benefits hoteliers can expect:
- [NEC PBX](https://roomkeypms.com/interfaces-integrations/nec/) - NEC's PBX system combines communication servers that are widely used in governmental organizations and companies throughout the world with the communication features required by hotels. From intimate hideaways to a large scale hotels with thousands of rooms, NEC provides communication systems tailored to each hotel’s needs. NEC’s PBX telephone system offers high value-added features and
- [Mitel Express Manager - Hyatt or HIS Format](https://roomkeypms.com/interfaces-integrations/mitel-express-manager-hyatt-or-his-format/) - Mitel Express Messenger is an automated voice mail system for handling telephone calls and taking messages. Express Messenger also provides front desk mailboxes and guest mailboxes for hotel or motel applications. Benefits hoteliers can expect: Guest functionality provides guests with self-service voicemail Full front-desk administration abilities Easy solutions to check guests in, out and
- [Innovation InnLine 20/20: Hyatt Encore Format](https://roomkeypms.com/interfaces-integrations/innovation-innline-20-20-hyatt-encore-format/) - For small to large properties that need to grow, the Innovation InnLine 20/20 (Hyatt Encore Format) combines voicemail, automated attendant, and wake-up calls into one powerful system. InnLine 2020 provides a flexible solution for your property with future growth in mind. Benefits hoteliers can expect: Unlimited mailbox capacity Standard set of custom recorded prompts
- [XioX Summa Pro](https://roomkeypms.com/interfaces-integrations/xiox-summa-pro/) - The Xiox Summa Pro call-accounting system is a stand-alone product for budget and economy properties in the hospitality industry. Using the latest stand-alone call accounting technology, the system enables smaller hotels to afford the revenue-producing benefits of call-accounting systems such as accurate tracking and billing of guest calls plus separate billing for administrative extensions.
- [InnCharge](https://roomkeypms.com/interfaces-integrations/inncharge/) - InnCharge call accounting seamlessly integrates with your phone system to provide a trouble-free call accounting system. You can simply connect through a web browser to view a host of reports, and even assign VIP pricing to a guest. Additionally, InnCharge’s client software is easy to use, which makes changing call pricing a simple task.
- [Homisco](https://roomkeypms.com/interfaces-integrations/homisco/) - Homisco ASP Call Manager is a web-based telemanagement information service that includes automated employee call tracking, management tools, call pricing, network utilization, and security in the form of alerts or reports. Benefits hoteliers can expect: Analyze PBX performance and call routing over trunks and trunk groups Alerts on 911 or programmed 700/900 category calls
- [Ultimate Inn Service](https://roomkeypms.com/interfaces-integrations/ultimate-inn-service/) - Ultimate Call Accounting equips companies and organizations to know exactly how many phone lines are needed, and is available for over 200 types of phone systems. Expose misuse of time on the telephone, keep profits increasing and your expenses under control. Benefits hoteliers can expect: Identify positive and negative telephone trends Centralized Call Accounting
- [Trisys](https://roomkeypms.com/interfaces-integrations/trisys/) - Trisys Inc.’s Call Accounting solutions track and automatically report all incoming and outgoing calls, in addition to monitoring internal, transferred and abandoned calls. The ability to account and monitor phone activity helps organizations take control of their telephone costs, identify fraudulent use, provides better management of personnel, increased employee productivity and allocates cost to various
- [TEL Electronics](https://roomkeypms.com/interfaces-integrations/tel-electronics/) - TEL’s hospitality call accounting systems automatically post call records to property management systems, allowing properties to track phone calls, bill guests for phone usage, reduce telecommunication costs, and increase guest satisfaction. With almost 30 years of experience, TEL Electronics, Inc. understands the hospitality industry better than any other call accounting company and delivers a reliable,
- [ProfitWatch](https://roomkeypms.com/interfaces-integrations/profitwatch/) - ProfitWatch Call Accounting is an extremely user-friendly call accounting solution designed to meet the needs of the hospitality client. Offering seamless interface with almost any PBX and PMS model, ProfitWatch offers hotels, motels, casinos, resorts, spas, and cruise lines a powerful, simple solution to manage all their calls and so much more. Benefits hoteliers
- [Mitel](https://roomkeypms.com/interfaces-integrations/mitel/) - Mitel’s comprehensive range of business phone systems provides a targeted call center, unified communications and cloud communications solution to fit the requirements of all customers. Mitel's cloud-based PBX systems are a powerful, scalable family of platforms that deliver hosted voice, unified communications and collaboration to small, midsize and large enterprise businesses. Benefits hoteliers can
- [Epygi via cHar (Comtrol)](https://roomkeypms.com/interfaces-integrations/epygi-via-char-comtrol/) - Epygi is committed to offering small to medium-sized businesses a total integrated package of business communication products and services. It’s partnership with char Desarrollo de Sistemas SL has developed a specialized solution for Call Management, Accounting, Billing for Enterprise & Hospitality environments allowing a high level of integration with 3rd Party PMS systems, F/O applications,
- [VingCard 2800 / 5.0 SR2 / VC2100 / Ving Vision 5.7](https://roomkeypms.com/interfaces-integrations/visionline-by-vingcard/) - The VingCard 2800 / 5.0 SR2 / VC1200 and Ving Vision 5.7 versions are complete front desk systems used to facilitate the encoding and verifying of keycards and RFID locking systems. Benefits hoteliers can expect: Increased security and control Increased database storage for backup Easy install How it connects through RoomKeyPMS: Applicable VingCard
- [iCharge](https://roomkeypms.com/interfaces-integrations/icharge/) - iCharge is the complete billing engine for Voice in the Hotel marketplace today and is widely used across many hotel brands and flags on a global basis. The solution can be premise based, deployed in a virtualized VMWARE environment, or hosted above property in a private or public data center. Benefits hoteliers can expect:
- [Synectix Call-A-Matic](https://roomkeypms.com/interfaces-integrations/call-a-matic-2/) - Call-A-Matic collects phone call data from any phone system and processes the call data to generate informative and useful reports in a variety of formats. Available for Mitel and Panasonic PBX systems only, Call-A-Matic also offers the option to protect against telephone abuse by setting credit limits for each guestroom. Benefits hoteliers can expect:
- [iAct](https://roomkeypms.com/interfaces-integrations/iact/) - GuestTek’s OneView Voice iACT is a Voice Hybrid solution designed to replace your current PBX system. With a multitude of features offered at a lower cost and with less maintenance and power required, it is the preferred solution for your property—now and beyond. The OneView Voice Hybrid solution is a cloud based phone system
- [Hansen](https://roomkeypms.com/interfaces-integrations/hansen/) - CASH+ Call Accounting is designed and developed by Hansen Software Corporation and is a state of the art call accounting software that will improve your business’ productivity and increase your revenue. CASH+ Call Accounting is one of the most widely used call accounting systems in the hospitality industry. This is due to its
- [Genesis](https://roomkeypms.com/interfaces-integrations/genesis/) - Genesis Call Accounting is completely web based and available in On-Premise, Cloud, Hosted and Virtual environments. Genesis Express Series Call Accounting is the most economical option for your small to medium-sized Hotel, Motel, Resort or Retirement Facility for tracking and billing calls, without the additional features our professional version offers. \ The Genesis Professional
- [Phonesuite](https://roomkeypms.com/interfaces-integrations/phonesuite/) - Phonesuite is the leading provider of hospitality communications for hotel managers and owners. Their solution is reliable, simple-to-implement and cost-effective. You have the power to choose a true Cloud PBX or On-premise solution, and with their Voiceware Managed Voice or full CAPEX solution, PhoneSuite gives you more freedom to purchase your next Hotel Communications platform
- [DuVoice](https://roomkeypms.com/interfaces-integrations/duvoice/) - Duvoice provides legacy or IP PBX (premise or hosted) systems the necessary features to meet all hospitality applications, including a PBX to RoomKeyPMS interface, housekeeping status, wakeup calls, guest messaging, staff unified messaging, a web console for staff, auto attendant, and mini bar refill software. Unified messaging is available for staff or business customers.
- [Broadsoft](https://roomkeypms.com/interfaces-integrations/broadsoft/) - Broadsoft’s Cloud PBX is an advanced cloud-based business phone system with enterprise-grade calling features to help your business drive efficiency and reduce costs. UC-One Cloud PBX is an advanced cloud-based telephony solution that delivers a comprehensive set of feature-rich capabilities including business telephony, trunking, messaging, conferencing, call queuing and front office functions. Benefits hoteliers
- [Asterisk](https://roomkeypms.com/interfaces-integrations/asterisk/) - Asterisk is built by and for communication systems developers. It is an engine that handles all of the low-level details of initiating, maintaining and manipulating calls between endpoints (phones). Digium’s Switchvox IP PBX is a turnkey phone system based on the Asterisk engine, and is administered through an easy-to-use graphical user interface (GUI), rather than
- [MovieBeam](https://roomkeypms.com/interfaces-integrations/moviebeam/) - Moviebeam is the premier provider of hotel in-room residential experience solution to the hospitality industry in USA. Moviebeam’s solution includes Free-to-Guest (FTG) content, Interactive TV, Over-The-Top (OTT) Applications, Pay-per-View (PPV), Video on Demand (VOD), Hotel Branding and Managed Internet Services built on LG UHD 5500 Pro:idiom Set Top Box (STB). Whether it is an
- [Lodgenet (SONIFI)](https://roomkeypms.com/interfaces-integrations/lodgenet/) - SONIFI's Interactive Experience drives guest engagement by delivering a customized guest experience that allows you to communicate and promote your brand, hotel features, amenities and services. In addition, SONIFI's Interactive Experience delivers easy to use menus, an Interactive Programming Guide, HDTV quality picture and sound, increased revenue potential through adaption of group services, mobile
- [Nomadix](https://roomkeypms.com/interfaces-integrations/nomadix/) - The Nomadix Service Engine (NSE) offers a comprehensive set of features needed to deploy full‑service, revenue‑producing public access networks. With a range of internet access gateways powered by industry‑leading NSE software, connections can be fiber, wireless or wired, allowing maximum flexibility for operators and end users. Nomadix has teamed up with a globally distributed
- [GuestTek](https://roomkeypms.com/interfaces-integrations/guesttek/) - Give your guests the best in technology offerings that help you to deliver a superior in-room experience. GuestTek’s OneView Platform keeps your guests connected with fast, reliable High Speed Internet, and cutting edge media and entertainment options. Through GuestTek’s interface with RoomKeyPMS, you can seamlessly provide guests with in-room features like Interactive TV, HD
- [SALTO Contactless RFID Key Fobs](https://roomkeypms.com/interfaces-integrations/salto-contactless-rfid-key-fobs/) - Contactless RFID key fobs are a cost-effective, secure and convenient solution for commercial and industrial applications with a durable housing for rugged use or harsh environments. Attractively designed, SALTO XS4 contactless key fobs are available in various colors (red, blue, yellow, black and green) and with different memory capacities from 256bytes up to 4Kbytes
- [dormakaba Saflok System 6000](https://roomkeypms.com/interfaces-integrations/dormakaba-saflok-system-6000/) - Saflok System 6000 is dormakaba’s windows-based access management software managing the Saflok brand lock models. The software supports interfaces to most property management systems (PMS) and offers a breadth of features and configurations to meet your property’s needs. With complete access control including lock auditing, reporting, common area access and restricted access, you can
- [dormakaba ILCO 790 RFID Series Door Lock](https://roomkeypms.com/interfaces-integrations/dormakaba-ilco-790-rfid-series-door-lock/) - The Ilco 790 door lock offers RFID technology to enhance guest convenience and improve operational efficiency. This RFID solution offers keycard auditing capabilities for enhanced staff monitoring & user accountability. The Ilco 790 works with both the dormakaba access management software and portable device. Suitable for small to very large scale hotels, the Ilco 790
- [Onity Solutions Key Card System](https://roomkeypms.com/interfaces-integrations/onity-solutions-key-card-system/) - The Onity Solutions’ OnPoint® encoder is Onity's newest hospitality product providing a number of new features for the front desk staff. The color touch-screen interface with Quick Action buttons make the encoder simple to use. The encoder offers TCP / IP connectivity "hot swap" encoder decks making it easy and affordable for hotels to upgrade
- [MIWA - ALV2 Card Issuing System](https://roomkeypms.com/interfaces-integrations/miwa-alv2-card-issuing-system/) - Nearly every front desk needs to make and issue key cards, and the ALV2 Series MIWA Card Issuing System is designed for guest and staff card issuing. Through PC-based software and a small USB encoder, cards can be administered and programmed with multiple access levels and options, such as Guest Cards, Housekeeping Cards, Emergency Cards,
- [ID Snapshell Scanner / Scanshell 800R / Snapshell R2](https://roomkeypms.com/interfaces-integrations/id-snapshell-scanner-scanshell-800r-snapshell-r2/) - The Snapshell R2 is an ID reader system that extracts the full card image, face image, signature image and full text data of the ID Card, and is the only ID reader on the market which recognizes various and newest versions of licenses from all 50 states as well as selected international identification cards. The
- [Orion eSigner](https://roomkeypms.com/interfaces-integrations/orion-esigner/) - Right now, millions of transactions are being electronically signed using the industry’s most fundamental, highly secure and patented eSigner software. Orion Systems’ integration with RoomKeyPMS allows documents to be signed in any format: PDF, print object, text and others. Interact with guests and display documents, ads, images, videos and more on PCs, Touchscreens, Tablets and
- [GuestDriven](https://roomkeypms.com/interfaces-integrations/guestdriven/) - GuestDriven is a Mobile Guest Engagement platform. It’s integration with RoomKeyPMS enables hoteliers to drive more revenue through mobile interactions and personalization of the guest experience. GuestDriven provides deeper insights into guest preferences and behaviours in real-time, and provides a suite of integrated tools for targeting, campaigning and interacting with the guest at each
- [MYOB Accounting](https://roomkeypms.com/interfaces-integrations/myob-accounting/) - MYOB, Mind Your Own Business, offers a cloud-based accounting software package. Using APIs, the MYOB integration ensures that data can instantly and seamlessly flow directly to the RoomKeyPMS platform. Benefits hoteliers can expect: Automatically import online bookings into MYOB Synchronize data and inventory records between RoomKeyPMS and MYOB Automate data entry and reduce reconciliation
- [M3](https://roomkeypms.com/interfaces-integrations/m3/) - Known as the “accounting platform built by hoteliers, for hoteliers”, M3’s integration with RoomKeyPMS provides a suite of solutions for your financial needs, giving hotel owners, management teams and general managers an accurate snapshot of financial performance across multiple properties. Benefits hoteliers can expect: Hotel-specific Accounting software Automate data entry between your PMS system
- [Sage 300](https://roomkeypms.com/interfaces-integrations/sage-300/) - RoomKeyPMS has integrated with with Sage 300 (formerly Accpac) ERP Accounting system. This cloud-based integration can automate and export the processing of business information between your ERP, CRM and RoomKeyPMS platforms. Benefits hoteliers can expect: Eliminate manual data entry between your PMS system and Accounting system Easily export data with automation processes Reduce reconciliation
- [VOILÀ Rewards](https://roomkeypms.com/interfaces-integrations/voila-rewards/) - As the number one loyalty program for independent hotels, VOILÀ Rewards allows guests to earn points for free hotel stays, while receiving VIP benefits such as upgrades, tailored pre-arrival room preferences, priority check-in, and privileged access to hotel amenities. VOILÀ’s integration with RoomKeyPMS will enhance the customer experience, increasing brand awareness and guest satisfaction.
- [Medallia](https://roomkeypms.com/interfaces-integrations/medallia/) - Embed the pulse of the customer in your organization and empower your employees with the customer data, insights and tools they need to make every experience great, through our reputation management integration with Medallia. Medallia allows you to effortlessly connect with your customers at the end of their journey, via their preferred channel. Turn
- [Broadvine](https://roomkeypms.com/interfaces-integrations/broadvine/) - Broadvine delivers robust, cloud-based business intelligence analytics to help hoteliers measure portfolio performance to maximize revenue and operating efficiency. It’s Reporting, Forecasting & Budgeting, Expense, and Labor modules provide owners and management companies with a comprehensive view of a hotel’s revenues and operations. By integrating data across all properties, Broadvine provides a real-time, portfolio
- [JackRabbit Systems](https://roomkeypms.com/interfaces-integrations/jackrabbit-systems/) - RoomKeyPMS has integrated with JackRabbit Systems’ two key products, Book Direct and Meta Direct, to securely exchange the flow of rates and inventory between the two systems. Book Direct, a booking referral engine, allows visitors to search for accommodations directly from a destination website and book directly with the destination’s lodging partners For Meta
- [iHotelier (TravelClick GDS)](https://roomkeypms.com/interfaces-integrations/ihotelier-travelclick-gds/) - Drive more direct bookings with iHotelier Booking Engine 4.0, delivering a simple, intuitive and responsive user experience across all devices. Guide guests through the booking path with interactive message displays and clear calls to action. Engage guests with targeted merchandising of add-on services and upgrades. Bring back users who have abandoned the booking process with
- [Saflok - 6000 IP Only](https://roomkeypms.com/interfaces-integrations/saflok-6000-ip-only/)
- [Onity](https://roomkeypms.com/interfaces-integrations/onity/)
- [Kaba](https://roomkeypms.com/interfaces-integrations/kaba/)
- [On Command](https://roomkeypms.com/interfaces-integrations/on-command/)
- [Aureus POS](https://roomkeypms.com/interfaces-integrations/aureus-pos/)
- [ImPOS](https://roomkeypms.com/interfaces-integrations/impos/)
- [H&L POS](https://roomkeypms.com/interfaces-integrations/hl-pos/)
- [Xeta](https://roomkeypms.com/interfaces-integrations/xeta/)
- [InnTouch](https://roomkeypms.com/interfaces-integrations/inntouch/)
- [Hitachi](https://roomkeypms.com/interfaces-integrations/hitachi/)
- [Duetto](https://roomkeypms.com/interfaces-integrations/duetto/) - The Duetto integration turns financial data into actionable insights. It offers an all-in-one revenue management solution that links seamlessly with RoomKeyPMS to facilitate the free flow of data, thereby allowing hotels to make better decisions about pricing, revenue and strategy. Data about inventory, group and wholesale blocks and reservations is sent to Duetto, who use
- [Booking.com](https://roomkeypms.com/interfaces-integrations/booking-com/) - Booking.com is the second leading OTA in the U.S., holding 13% of the market share in 2017. A presence on this platform is important for a hotel’s revenue potential, as it drastically increases their market exposure. By integrating directly with Booking.com, RoomKeyPMS ensures details about a reservation made on this platform are immediately shared with
- [Expedia](https://roomkeypms.com/interfaces-integrations/expedia/) - Expedia is the leading OTA in the U.S., claiming 20% of the market share in 2017. The Expedia integration creates a direct pipeline between RoomKeyPMS and guests looking for hotels. The two-way integration automatically sends rates, restrictions and inventory to Expedia so that the information is updated without relying on a third party platform. Reservations
- [Tripadvisor TripConnect](https://roomkeypms.com/interfaces-integrations/tripadvisor-tripconnect/) - Drive more incremental direct bookings from the world’s largest travel site with Cost-per-Click Campaigns that spotlight your rates and availability — and drive booking-ready travelers straight to your website’s booking page. TripAdvisor collaborates with leading connectivity partners worldwide to bring you powerful tools that can drive bookings, help you leverage the power of reviews, and
- [Scepter (Windsurfer)](https://roomkeypms.com/interfaces-integrations/scepter-windsurfer/) - Hotels are able to reach over 700,000 travel agents worldwide thanks to the expansive capabilities of Windsurfer. This tool integrates directly with RoomKeyPMS, creating a two-way link between a hotel and prominent GDS' like Amadeus, Travelport and Sabre. With this integration, hotels can enjoy enhanced options like single point of entry and quicker channel control,
- [SynXis](https://roomkeypms.com/interfaces-integrations/synxis/) - This channel manager allows hotels to distribute to over 400 digital channels worldwide as well as all the major global distribution systems (GDS). RoomKeyPMS integrates directly with SynXis to automatically distribute updates about rates, restrictions and availability. When reservations are made, the information is automatically entered into RoomKeyPMS. SynXis levels the playing field for
- [Panasonic KX TDA2000](https://roomkeypms.com/interfaces-integrations/panasonic-kx-tda2000/)
- [Timberline Sage](https://roomkeypms.com/interfaces-integrations/timberline-sage/)
- [Simply Accounting](https://roomkeypms.com/interfaces-integrations/simply-accounting/)
- [QuickBooks](https://roomkeypms.com/interfaces-integrations/quickbooks/)
- [PropSoft](https://roomkeypms.com/interfaces-integrations/propsoft/)
- [Nitsuko: 384i](https://roomkeypms.com/interfaces-integrations/nitsuko-384i/)
- [Microsoft Dynamics GP](https://roomkeypms.com/interfaces-integrations/microsoft-dynamics-gp/)
- [Avaya](https://roomkeypms.com/interfaces-integrations/avaya/)
- [Clairvoyix](https://roomkeypms.com/interfaces-integrations/clairvoyix/) - The Clairvoyix Premium Email Solution is a state-of-the-art direct marketing tool which helps you segment and personalize your multi-channel email campaigns for maximum ROI. Key features include HTML and template editors, A/B split testing functionality, content and spam check, consumer lifecycle monitoring, statistical reporting on all campaigns, and heat maps and geo tracking to

## News Categories

- [Events](https://roomkeypms.com/news/category/events/) - Join us for upcoming events in your area.
- [Press Releases](https://roomkeypms.com/news/category/news/) - We share news and successes across our products, industry, and team.

## Resource Type

- [Whitepaper](https://roomkeypms.com/resources/type/whitepaper/)
- [Webinar](https://roomkeypms.com/resources/type/webinar/)
- [Video](https://roomkeypms.com/resources/type/video/)
- [Ebook](https://roomkeypms.com/resources/type/ebook/)
- [Cheat Sheet](https://roomkeypms.com/resources/type/cheat-sheet/)
- [How-To Guide](https://roomkeypms.com/resources/type/how-to-guide/)

## Interfaces & Integrations Type

- [Accounting Export](https://roomkeypms.com/interfaces-integrations/type/accounting-export/)
- [PBX](https://roomkeypms.com/interfaces-integrations/type/pbx/)
- [Voicemail](https://roomkeypms.com/interfaces-integrations/type/voicemail/)
- [Call Accounting](https://roomkeypms.com/interfaces-integrations/type/call-accounting/)
- [Restaurant POS](https://roomkeypms.com/interfaces-integrations/type/restaurant-pos/)
- [Spa POS](https://roomkeypms.com/interfaces-integrations/type/spa-pos/)
- [Movie](https://roomkeypms.com/interfaces-integrations/type/movie/)
- [Internet](https://roomkeypms.com/interfaces-integrations/type/internet/)
- [Esignatures](https://roomkeypms.com/interfaces-integrations/type/esignatures/)
- [ID Scanners](https://roomkeypms.com/interfaces-integrations/type/id-scanners/)
- [Credit Card](https://roomkeypms.com/interfaces-integrations/type/credit-card/)
- [Key Cards](https://roomkeypms.com/interfaces-integrations/type/key-cards/)
- [CRS / GDS](https://roomkeypms.com/interfaces-integrations/type/crs-gds/)
- [Channel Manager](https://roomkeypms.com/interfaces-integrations/type/channel-manager/)
- [Direct Connect](https://roomkeypms.com/interfaces-integrations/type/direct-connect/)
- [Sales & Marketing](https://roomkeypms.com/interfaces-integrations/type/sales-marketing/)
- [Revenue Management](https://roomkeypms.com/interfaces-integrations/type/revenue-management/)
- [Business Intelligence](https://roomkeypms.com/interfaces-integrations/type/business-intelligence/)
- [Customer Relationship Management](https://roomkeypms.com/interfaces-integrations/type/customer-relationship-management/)
- [Loyalty & Reputation Management](https://roomkeypms.com/interfaces-integrations/type/loyalty-reputation-management/)
- [Integrator](https://roomkeypms.com/interfaces-integrations/type/integrator/)
- [Text Messaging Platforms](https://roomkeypms.com/interfaces-integrations/type/text-messaging-platforms/)