Author: Tim

RoomKeyPMS has Undergone Some Renovations

RoomKeyPMS is excited to announce a full rebranding, coming at the end of June. Rest assured, our mission remains the same: to provide hotelier-led smart software that creates an adaptive Property Management System. We believe a new direction and company voice will help our clients connect in a more meaningful way with the services we

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RoomKeyPMS has Direct Connects to Booking.com and Expedia

Did you know… RoomKeyPMS has direct connects to Booking.com and Expedia? What’s a direct connect to an OTA? It’s the direct interface between RoomkeyPMS to your OTA booking website. This provides you with a streamlined process, automated updates of inventory and rates, and automatic delivery of reservations to your PMS. Benefits of OTA direct connects:

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Off Season Checklist: 10 Tasks to Tackle Before the Busy Season

Every hotel contends with a slow period, but the dip in bookings that typically accompanies the off season doesn’t have to be a bad thing. During this period, hoteliers have some extra time at their disposal, making it a perfect opportunity to focus on the big picture and start planning for the future. Revenue may

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How to Plan for Quiet Seasons

The seasonality of the hospitality industry and the impact it has on revenue is a reality that haunts hoteliers everywhere. While hotels can generally bank on having heads in beds throughout their high season, there are invariably weeks or even months throughout the year when occupancy rates are worryingly low. Properties throughout the Southern Hemisphere

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4 Revenue Strategies that Hoteliers Can Apply

Revenue strategy is not the same as revenue management. The former refers to a plan established to grow a business’s bottom line while the latter refers to the steps required to preserve it. This difference means that a successful revenue strategy may require more work up front, but, when approached correctly, has the potential to

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Are Robots and Chat Apps Really the Future of Hospitality?

Hospitality tech has come a long way, but the industry is still far from saturated. Some of the most interesting and game changing hotel technologies we’ve seen in a long time are now racing towards maturity — with chat apps and robotics high on the list. Almost half of the 2,700 U.S. and European travelers

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3 Ways to Improve Your Pre-Arrival Upselling Process

Upselling is a great way for any hotel to increase revenue, but when done correctly, it can also have a tremendous impact on customer satisfaction. Many hotels take to upselling guests once they have already arrived at their hotel, a tactic that can prove successful but which also ignores multiple upsell opportunities in the time

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Trend Report: 6 Technologies to Expect in 2018

Comfortable accommodations, ample amenities and stellar service still form the cornerstone of the guest experience. What has changed in recent years is a growing acknowledgment from hoteliers that technology can upgrade and enhance every aspect of that experience. Here are some of the technologies coming in 2018 that we believe will have the biggest impact

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Profile Match & Merge – 2018 HTNG TechOvation Awards

RoomKeyPMS has been shortlisted in the 2018 HTNG TechOvation Awards for it’s newest feature, Profile Match & Merge, which is now open for voting at this link. RoomKeyPMS is one of the first Property Management Systems to employ artificial intelligence that helps hotels identify duplicate guest profiles and merge them into a single and unified

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How RoomKey Is Incorporating AI Technology

In just a few decades, the concept of artificial intelligence has evolved from a sci-fi fantasy into an effective and accessible technology. Now that AI technology, machine learning, advanced algorithms and data analytics have entered the mainstream, they are rapidly transforming entire industries and changing the way we do business and engage with consumers. All

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