Author: Rubika Narula

Attracting the Next Generation of Global Travelers 

Get ready, hotels, the next generation of travelers are here, and they are here to stay! They have different travel patterns and different needs from guest rooms to a completely new expectation regarding service. This is quickly turning the hotel industry from “technology using” to “technology dependent”, pushing them to make big changes operationally, so they

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The Evolution of Mobile Devices

For as long as we have known, efficiency and efficacy have guided the direction of most industries, ours included. Hotels are constantly looking for new ways to remain competitive, save long-term costs, as well as improve guest satisfaction, and one successful way has been with technology. Over the past several decades we have seen the

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The Evolution of the Hotel Industry

Welcome to May – the month that most Northern Hemisphere tourist destinations mark as the beginning of peak season. Hotels start running at 100 per cent occupancy, restaurant patios are full of happy hour enthusiasts, and major attractions have line ups. Some years the tourism industry sees a minor decline due to local issues, for

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Personnel Development Opportunities During COVID-19

Current circumstances have heavily impacted the world of work, making permanent changes in organizations and their operating procedures. As we go into an uncertain phase of unemployment, remote work, or changing roles, it is important to take a step back and understand the implications such transitions will have on your team. It is also crucial

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