RoomKeyPMS FAQs

RoomKeyPMS Support has all the answers, but if you have a quick question, enter it below for instant answers. We have a full service portal below with training videos and documents to get you all the answers you need.





Videos & Documents

In addition to our quick search above, RoomKeyPMS has many additional resources available on-demand for your assistance. We have helpful documents and videos to assist with all RoomKeyPMS operations. Click below to explore the resources available. If you do not find what you are looking for, contact support or call 1-800-234-5695.

Is your RoomKeyPMS Software up to date?

The current PC version: 8.14.0.2

The current MAC version: 8.12.0.1

To see what version and build you are running, Choose Help > About

Introducing RoomKey

Troubleshooting RoomKey

RoomKey Function Keys and Short Cuts

RoomKey Reservation Documents & Videos

RoomKey Front Desk Documents & Videos

RoomKey Night Audit Documents

RoomKey System Configuration Documents & Videos

RoomKey Operations Documents & Videos

RoomKey Report Documents

eRes Online Booking Engine Training Documents

RoomKey Interfaces Training Documents




Contact a RoomKey Support Representative