Property Management System

More than an average PMS, RoomKeyPMS is your complete GMS, Guest Management System to manage your guest experience before, during and after their stay.

Great Stays = Great Reviews

Every year RoomKeyPMS is trusted to handle over 20 million transactions for our hotel partners.

You don’t just manage properties; you manage guests, ensuring they have the best possible experience at your hotel. RoomKeyPMS is more than the average PMS. It’s a GMS – Guest Management System. RoomKeyPMS was built by hoteliers, for hoteliers, with a full understanding what you need not only to manage hotel operations, but to manage your entire guest lifecycle.

RoomKeyPMS is a powerful cloud-based Property Management System that is easy to implement, with no hardware costs. Gain anytime, anywhere access to your independent hotel, resort or boutique property. This completely scalable solution can power a single property to a full service multi-property chain.

Increase reservations and revenue per available room

  • Add a commission-free online booking engine to your website and watch your ADR soar
  • Extend your hotel’s global reach with GDS and IDS integration:  Seamless, two-way access to hundreds of travel agents and Online Travel Agencies (OTAs)
  • Easily manage reservations and rates with our daily dashboard

Streamline hotel management from reservations to maintenance

RoomKeyPMS increases the efficiency of your hotel operations, giving you more time to focus on your guests. Built by hoteliers with first-hand knowledge of how hotels operate, RoomKeyPMS gives you the ability to:

  • Manage guest reservations and invoices for greater efficiency and faster payments
  • Prioritize and oversee repairs of out-of-order rooms to get them back in service sooner
  • Create and export financial reports for a 360° view of your hotel performance
  • Integrate third-party interfaces, including PBX, CA, POS and credit card systems and more to operate all hotel operations from one central location

Keep your hotel data and transactions in a safe, secure location with no hardware to purchase

The RoomKeyPMS data center is located in Silicon Valley and staffed with specially trained, highly experienced system network and engineers who actively manage and maintain the facility 24x7x365. The Data Center is:

  • California Category Four earthquake compliant
  • PCI Compliant
  • HIPAA compliant
  • Tier III Standards Compliant
  • Kept at optimal temperature and relative humidity range
  • Guaranteed an uninterruptible power supply (UPS) system N+2 architecture
  • Network Provider for AboveNet, AT&T, Cognet, Level 3, Verizon, XO and Time Warner

Boost your revenue with easy-to-use cloud-based hotel PMS software

PMS highlights:

    1. NEW REST API allow to easily extract the rich data from within RoomKeyPMS for our hotel, hotel chains and third party software partners
    2. Intuitive for front desk staff, with unlimited users
    3. 24/7 technical customer support for hoteliers
    4. PCI-compliant PMS with automatic backup to keep your information secure
    5. Paperless Logbook to track daily activities and assign accountability to hotel staff
    6. Anytime, anywhere access to Business Intelligence insights to help make informed decisions
    7. Property dashboard highlighting KPI snapshots including ADR and RevPAR
    8. Easy management with Inventory Calendar, Tape Chart and Sundry sales
    9. Integrated modules to manage groups & city ledger, housing keeping, guest history and more all from one convenient PMS interface
    10. White label RoomKeyPMS to increase brand for your franchisees or properties

Our promise to you: More guests. Better managed.

  • RoomKeyPMS was the optimal solution to manage the Vancouver 2010 Olympic Workforce Accommodation needs. All we needed to run RoomKeyPMS was a personal computer and an Internet connection. We were not limited by the system as to how many staff we could have to keep track of all the various Workforce members and their accommodation. We had many people checking in and checking out which required multiple desk locations requiring a system like RoomKeyPMS that was cloud-based providing us Anytime, Anywhere access.

    Sophie Mon-Kau
    Coordinator, Workforce Accommodation
    Vancouver Organizing Committee for the 2010 Olympic & Paralympics Winter Games

  • Choosing RoomKeyPMS was the right choice. It helped my team accomplish their jobs and allowed me to get the information I needed whenever and wherever I was. They gave my team everything they needed making it one less thing for me to worry about it.

    Alastair Cameron
    Senior Manager, Workforce Accommodation
    Vancouver Organizing Committee for the 2010 Olympic & Paralympics Winter Games

  • Forward Hotels and Development is currently using Roomkey at our Americas Best Value Inn and Suites in Amarillo, TX. Experiences with your customer service team including their expertise, and knowledge directly influenced our company’s decision to switch the current PMS at The Big Texas Inn to Roomkey. As you know, there are many property management system choices, the amazing service that Katie has provided is the primary reason we are continuing to use Roomkey.

    Matthew Atchley
    COO, President and Principal
    Forward Hotels & Development, LLC